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    Autodesk Inventor

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    Member
    Posts: 5
    Registered: ‎09-10-2012

    Error Report - Unhandled Exception

    244 Views, 2 Replies
    11-22-2012 10:12 AM

    Hello,

     

    This morning I went to lauch AutoDesk Inventor 2010 and without starting, an Error Report appeared.

     

    The Report Details were as follows:

     

    Error Signature:

     

    Application: Autodesk Inventor    Version: 140284400 AIS     Error: Unhandled Exception

     

    Reporting Details

     

    This error report includes the following:

    * Operating System name and version

    * Product name and version

    * Graphics configuration driver name and version

    * Applications that were loaded when the error occurred

    * Active command when the error occurred

    * Computer name (if enabled via the Deployment Wizard or the CAD Manager Control utility)

     

    This has not happened before.  I shut down my computer last night and this is what happened today.  It appears to be completly random.

     

    I am running it on Windows 7 64 bit.

     

    I have searched the forum and have not found an answer to this.

     

    Any help is appreciated.  I am waiting for a phone call from tech support, but any help in the mean time is appreciated.

     

    Thanks 

    Please use plain text.
    Valued Mentor
    Posts: 390
    Registered: ‎03-07-2006

    Re: Error Report - Unhandled Exception

    11-23-2012 03:04 AM in reply to: stevewmackay

    What happened afte rebooting your computer?

    -Mark

    Inventor 2014 Pro on Windows 7, 64bit

    (please give Kudos or Tag as Solved if your issue is resolved)
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    Member
    Posts: 5
    Registered: ‎09-10-2012

    Re: Error Report - Unhandled Exception

    11-23-2012 06:12 AM in reply to: stevewmackay

    I taked with someone from technical support and they told me that thier can sometimes be a glitch in the registry.

     

     

    Solution: (Ensure to make backup of the deleted files-just incase)

     

    C:\ - Users - Choose your login - AppData -

     

    In this folder thier will be 3 other folders:

    Local

    LocalLow

    Roaming

     

    Click Local - Autodesk

    In here I deleted the Inventor 2010 folder

     

    I went back to AppData folded and followed the same procedure for the Roaming folder.

     

    Ensure to back up these folders before deleting.

     

    I lunched Inventor 2010 from the desktop shortcut, a warming pops up asking to reregister files, click YES.

     

    Everything fixed.  The folders I deleted were recreated and Inventor works fine.

     

    The support didn't have a great explanation of why this happens, just that files become corrupt and prevent start up.

     

    I hope this helps anyone in the future who may run into this issue.

     

    Take care

     

    Steve

    Please use plain text.