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    Autodesk Inventor

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    New Member
    Posts: 1
    Registered: ‎12-17-2012

    Cannot create new file - Inventor 2013

    190 Views, 3 Replies
    12-17-2012 08:07 AM

    I have Inventor Professional 2013 (student). I can't open new file, if I try to the program crashes and closes and try to send an error report. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp), says program not installed/or can't gain acces to the HKey. I have admin rights, I have tried re-activating, repairing, re-installing, uninstalling and reinstalling, to the point i had to request a new activation code but it's still not working.

     

    I have attached a file with error messages and my system, which should be ok according to the system requirements.


    Any suggestions appreciated.

    Leanne.

     

    Please use plain text.
    Distinguished Contributor
    Anthony
    Posts: 351
    Registered: ‎10-03-2011

    Re: Cannot create new file - Inventor 2013

    12-18-2012 01:13 AM in reply to: ucbelpa

    Hi, have you tried doing a install repair ? Failing that an re-install might be the way ahead.

    Please use plain text.
    *Expert Elite*
    Posts: 21,727
    Registered: ‎04-20-2006

    Re: Cannot create new file - Inventor 2013

    12-18-2012 05:37 AM in reply to: ucbelpa

    ucbelpa wrote:

    I. Can't install update/patch (DL20857064_32-bit.msp or inventor2013_sp1.1_x86.msp),

     


    What Windows Operating System are you running (it would likely  be a very old computer to be running 32-bit (x86) OS).

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
    Autodesk AutoCAD 2013 Certified Professional
    Certified SolidWorks Professional
    Inventor Professional 2013 SP 1.1 Edu 64-bit
    GeForce GTX 560M i7-2670QM @ 2.2GHz 8GB RAM
    http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
    http://www.autodesk.com/edcommunity
    Still waiting for -Draft option on any Rib feature.
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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: Cannot create new file - Inventor 2013

    12-18-2012 06:34 AM in reply to: JDMather
    Please use plain text.