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    Active Member
    fronekj
    Posts: 7
    Registered: ‎02-09-2011

    Cannot Remote Desktop when 3GB switch is enabled

    703 Views, 11 Replies
    03-08-2011 09:09 AM

    Hello,

     

    I work for a large enterprise that has many machines(all the same) that have Inventor 2010 with the 3GB switch enabled. However, when a user tries to remotely connect the machine with the switch enabled, using Windows RDC, they are unable to. After removing the switch, the user is able to remote successfully. Other forums suggested that the "SessionImageSpace" in the registry needed to be edited to allow for the connection, but that did not work for me. Any other suggestions would be greatly appreciated!


    Thanks in advance!

    Justin

     

    Machine Info:

    Dell T3500 Workstation

    Xeon Quad Core 2.8GHz

    6GB RAM

    NVidia Quadro FX4800 2GB

    Windows XP SP3

     

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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 12:12 PM in reply to: fronekj

    getting off 32 bit OS and moving to a 64 bit OS

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    Active Member
    fronekj
    Posts: 7
    Registered: ‎02-09-2011

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 12:17 PM in reply to: DarrenP

    As much as I wish we were.. we are far from completing testing for Win7. So for now, I'm trying to find a fix/workaround for XP. Thanks.

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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 12:32 PM in reply to: fronekj

    have you tried calling dell support?

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    Active Member
    fronekj
    Posts: 7
    Registered: ‎02-09-2011

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 12:38 PM in reply to: DarrenP

    No, I haven't tried them... yet. I really only like going to them as a last resort. Even though we have spent millions towards Dell products.. they still find a way to give me a tech that is from the Phillipines. :smileytongue:

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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 12:40 PM in reply to: fronekj

    this is first time i am hearing of this issue of the 3gig switch and remote desktop

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    Active Member
    fronekj
    Posts: 7
    Registered: ‎02-09-2011

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 12:43 PM in reply to: DarrenP

    This was the first time I've noticed the problem also. This is happening on any machine with the switch installed, but Inventor doesn't need to be installed. The switch is a function of Windows, so I will call Microsoft/Dell tomorrow and update this thread with any news of a fix. Thanks.

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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 12:45 PM in reply to: DarrenP

    this is all i am finding on it: http://www.mcbsys.com/techblog/2008/07/remote-desktop-console-switch-removed-by-xp-sp3-upgrade/

    it doesn't mention the 3 gig switch

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    Distinguished Contributor
    Posts: 248
    Registered: ‎06-08-2004

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 01:11 PM in reply to: fronekj

    Would something like RealVNC be an option?  I use it a few times a week with Inventor.

     

    http://www.realvnc.com/

     

    -Brian

     

     

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    *Pro
    Posts: 1,369
    Registered: ‎12-15-2003

    Re: Cannot Remote Desktop when 3GB switch is enabled

    03-08-2011 01:20 PM in reply to: fronekj

    LogMeIn.com has a 256bit secure remote that may work.  They have a free trial, do check it out. I'm doing testing on their products for our internal use, and so far, it's been great.

     

    http://logmein.com

    Please mark this response as "Accept as Solution" if it answers your question.
    ____________________________________________________________
    Dennis Jeffrey, Author and Manufacturing Trainer, Autodesk Inventor Certified Expert
    Autodesk Manufacturing Implementation Certified Expert
    Autodesk Silver Manufacturing Partner

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    XP64 SP2, GeForce 9800GT-1GB, Driver: 6.14.12.7061, 8GB Ram, AMD Athlon II 3.2 Ghz
    Laptop: Win7-64 Pro, 4GB, ATI Graphics on board, 2012 Ultimate, IV2011 or 2010 Pro, all SP's
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