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    Contributor
    Posts: 21
    Registered: ‎12-19-2012

    Can't open files!

    210 Views, 12 Replies
    02-04-2013 07:14 AM

    Hello,

     

    I am having difficulties opening some files today. They are files that I normally work with everyday. They are an stp. file and jt. file. See attachments please. Somebody have any ideas?? These are hot items I need to be working on so the sooner the better, please! 

    When I do this, inventor keeps closing unexpectedly as well.

     

    Thanks,

    Gage

    Please use plain text.
    *Expert Elite*
    Posts: 21,727
    Registered: ‎04-20-2006

    Re: Can't open files!

    02-04-2013 07:34 AM in reply to: calhoung

    Reboot the machine.

    Create a simple 1mx1mx1m cube and save in STEP or desired format.

    Can you create the file?

    Can you read the file back into Inventor?

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
    Autodesk AutoCAD 2013 Certified Professional
    Certified SolidWorks Professional
    Inventor Professional 2013 SP 1.1 Edu 64-bit
    GeForce GTX 560M i7-2670QM @ 2.2GHz 8GB RAM
    http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
    http://www.autodesk.com/edcommunity
    Still waiting for -Draft option on any Rib feature.
    Please use plain text.
    Contributor
    Posts: 21
    Registered: ‎12-19-2012

    Re: Can't open files!

    02-04-2013 07:54 AM in reply to: calhoung

    I was able to create the cube. But I was not able to save or export to an stp or jt file.

    Please use plain text.
    *Expert Elite*
    Posts: 21,727
    Registered: ‎04-20-2006

    Re: Can't open files!

    02-04-2013 07:59 AM in reply to: calhoung

    Post screen shot of your Add-ins Manager.

     

    I suspect you will have to do a Repair Install

    or even

    a complete Clean Uninstall and Re-install (with anti-virus and UAC off)

    and then

    this time creat a Windows Restore Point once you have verified that Inventor is working correctly so that you can restore to good state if this happens again.

     

    But first check the Add-ins.

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
    Autodesk AutoCAD 2013 Certified Professional
    Certified SolidWorks Professional
    Inventor Professional 2013 SP 1.1 Edu 64-bit
    GeForce GTX 560M i7-2670QM @ 2.2GHz 8GB RAM
    http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
    http://www.autodesk.com/edcommunity
    Still waiting for -Draft option on any Rib feature.
    Please use plain text.
    *Expert Elite*
    Posts: 21,727
    Registered: ‎04-20-2006

    Re: Can't open files!

    02-04-2013 08:00 AM in reply to: JDMather

    I just noticed that you haven't even stated what version of Inventor you are using.

     OK - I see the information 2012 in one of the images.

    Have you installed all Service Packs?

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
    Autodesk AutoCAD 2013 Certified Professional
    Certified SolidWorks Professional
    Inventor Professional 2013 SP 1.1 Edu 64-bit
    GeForce GTX 560M i7-2670QM @ 2.2GHz 8GB RAM
    http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
    http://www.autodesk.com/edcommunity
    Still waiting for -Draft option on any Rib feature.
    Please use plain text.
    Contributor
    Posts: 21
    Registered: ‎12-19-2012

    Re: Can't open files!

    02-04-2013 08:09 AM in reply to: JDMather

    Actually, I have not installed any service packs to my knowledge

    Please use plain text.
    Contributor
    Posts: 21
    Registered: ‎12-19-2012

    Re: Can't open files!

    02-04-2013 08:53 AM in reply to: calhoung

    Service packs are now installed, still the issue exists. Where do I go to find the add-ins?

    Please use plain text.
    *Expert Elite*
    Posts: 21,727
    Registered: ‎04-20-2006

    Re: Can't open files!

    02-04-2013 08:57 AM in reply to: calhoung

    Tools>Add-Ins

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
    Autodesk AutoCAD 2013 Certified Professional
    Certified SolidWorks Professional
    Inventor Professional 2013 SP 1.1 Edu 64-bit
    GeForce GTX 560M i7-2670QM @ 2.2GHz 8GB RAM
    http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
    http://www.autodesk.com/edcommunity
    Still waiting for -Draft option on any Rib feature.
    Please use plain text.
    Contributor
    Posts: 21
    Registered: ‎12-19-2012

    Re: Can't open files!

    02-04-2013 09:03 AM in reply to: JDMather

    I am clicking on the add-ins button and nothing pops up, so I'm guessing there aren't any?

    Please use plain text.
    Contributor
    Posts: 21
    Registered: ‎12-19-2012

    Re: Can't open files!

    02-04-2013 09:26 AM in reply to: calhoung

    Finally got the file to open, but here is what happened when I tried converting it to a dwg format.

    Please use plain text.