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    Autodesk Inventor

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    *Frølund, Claus

    Autodesk! Will you ever learn?

    58 Views, 28 Replies
    11-01-2002 12:57 AM
    Autodesk! Again you made a big mistake, releasing Inventor R6 in such a
    hurry, to satisfy customers with subscription.

    That day our company bought Inventor R4, and signed the subscription deal,
    our reseller promised us that we would get a new release approximately every
    six month. Now we see that the thruth is something different. That promise
    you can't keep.

    Your subscription deals is becoming a block of cement around your legs, and
    it forces you to send out new releases to the subscribers way to soon with
    a'lot of bugs. My reseller told me not to install R6 until the first service
    pack. Fine man, cause he knew it was buggy (I counted on it). Autodesk
    itself says nothing to the customers... Very sad.

    Every time your releases hit the market to soon it costs huge amounts for
    the companies wordwide. Engineers and other technical staff are probably
    getting fired, cause they can't work with that buggy pile of junk.

    Autodesk! If you have to live up to the subscription aggrements, you should
    hire more programmers, and please wait with the release until the program is
    virtually bug free.

    If I buy a brand new car, I am nearly confident that it can drive. If I buy
    a brand new Inventor, I am not!
    --
    Best regards

    Claus Frolund
    frolundAToncable.dk
    replace AT with @ to reply
    Please use plain text.
    Distinguished Contributor
    Posts: 2,031
    Registered: ‎12-12-2003

    Re: Autodesk! Will you ever learn?

    11-01-2002 01:05 AM in reply to: *Frølund, Claus
    That 6 month promise was from your reseller, not Autodesk.

    As for the R6 glitches; Autodesk has, in my opinion, responded very well to the REAL issues of R6.

    MechMan
    Please use plain text.
    *Allen, Albert

    Re: Autodesk! Will you ever learn?

    11-01-2002 01:12 AM in reply to: *Frølund, Claus
    Claus you sound just like I did a week ago you will mellow with time and
    realize it was all just a bad dream.
    I should have learned with R4 but it took R6 to totally convince me to wait
    for several weeks worth of posting on the forum for the new version before
    installing. The only problem with this is that if every one did that then
    how would we find out if it works?........there always has to be the guinea
    pig...and we were it this time. To all who did not install because of our
    pain....you are welcome
    "Claus Frølund" wrote in message
    news:99F66A06E70ABABE6B1C6E3B38ED089B@in.WebX.maYIadrTaRb...
    > Autodesk! Again you made a big mistake, releasing Inventor R6 in such a
    > hurry, to satisfy customers with subscription.
    >
    > That day our company bought Inventor R4, and signed the subscription deal,
    > our reseller promised us that we would get a new release approximately
    every
    > six month. Now we see that the thruth is something different. That promise
    > you can't keep.
    >
    > Your subscription deals is becoming a block of cement around your legs,
    and
    > it forces you to send out new releases to the subscribers way to soon with
    > a'lot of bugs. My reseller told me not to install R6 until the first
    service
    > pack. Fine man, cause he knew it was buggy (I counted on it). Autodesk
    > itself says nothing to the customers... Very sad.
    >
    > Every time your releases hit the market to soon it costs huge amounts for
    > the companies wordwide. Engineers and other technical staff are probably
    > getting fired, cause they can't work with that buggy pile of junk.
    >
    > Autodesk! If you have to live up to the subscription aggrements, you
    should
    > hire more programmers, and please wait with the release until the program
    is
    > virtually bug free.
    >
    > If I buy a brand new car, I am nearly confident that it can drive. If I
    buy
    > a brand new Inventor, I am not!
    > --
    > Best regards
    >
    > Claus Frolund
    > frolundAToncable.dk
    > replace AT with @ to reply
    >
    >
    >
    Please use plain text.
    *Orion

    Re: Autodesk! Will you ever learn?

    11-01-2002 01:22 AM in reply to: *Frølund, Claus
    I completely agree. It just seams to be acceptable to sell software, not
    just AutoDesk, that is not usable until there is a series of patches.

    "Claus Frølund" wrote in message
    news:99F66A06E70ABABE6B1C6E3B38ED089B@in.WebX.maYIadrTaRb...
    > Autodesk! Again you made a big mistake, releasing Inventor R6 in such a
    > hurry, to satisfy customers with subscription.
    >
    > That day our company bought Inventor R4, and signed the subscription deal,
    > our reseller promised us that we would get a new release approximately
    every
    > six month. Now we see that the thruth is something different. That promise
    > you can't keep.
    >
    > Your subscription deals is becoming a block of cement around your legs,
    and
    > it forces you to send out new releases to the subscribers way to soon with
    > a'lot of bugs. My reseller told me not to install R6 until the first
    service
    > pack. Fine man, cause he knew it was buggy (I counted on it). Autodesk
    > itself says nothing to the customers... Very sad.
    >
    > Every time your releases hit the market to soon it costs huge amounts for
    > the companies wordwide. Engineers and other technical staff are probably
    > getting fired, cause they can't work with that buggy pile of junk.
    >
    > Autodesk! If you have to live up to the subscription aggrements, you
    should
    > hire more programmers, and please wait with the release until the program
    is
    > virtually bug free.
    >
    > If I buy a brand new car, I am nearly confident that it can drive. If I
    buy
    > a brand new Inventor, I am not!
    > --
    > Best regards
    >
    > Claus Frolund
    > frolundAToncable.dk
    > replace AT with @ to reply
    >
    >
    >
    Please use plain text.
    Distinguished Contributor
    Posts: 2,031
    Registered: ‎12-12-2003

    Re: Autodesk! Will you ever learn?

    11-01-2002 01:28 AM in reply to: *Frølund, Claus
    Ummm, Anne! It's starting up again. Would you consider poising your finger over the Delete key on this before it gets out of hand? Claus' statements are false at best.

    MechMan
    Please use plain text.
    *Caldwell, Larry

    Re: Autodesk! Will you ever learn?

    11-01-2002 01:30 AM in reply to: *Frølund, Claus
    To be accurate, the AutoDesk subscription program doesn't guarantee even one
    release during a subscription period. Maybe you missed that clause. BTW,
    What is "virtually bug free" exactly? Don't think I've ever seen such a
    program. Hope you enjoy that $4000. car though ... how many miles on it?
    ~Larry

    "Claus Frølund" wrote in message
    news:99F66A06E70ABABE6B1C6E3B38ED089B@in.WebX.maYIadrTaRb...
    > Autodesk! Again you made a big mistake, releasing Inventor R6 in such a
    > hurry, to satisfy customers with subscription.
    >
    > That day our company bought Inventor R4, and signed the subscription deal,
    > our reseller promised us that we would get a new release approximately
    every
    > six month. Now we see that the thruth is something different. That promise
    > you can't keep.
    >
    > Your subscription deals is becoming a block of cement around your legs,
    and
    > it forces you to send out new releases to the subscribers way to soon with
    > a'lot of bugs. My reseller told me not to install R6 until the first
    service
    > pack. Fine man, cause he knew it was buggy (I counted on it). Autodesk
    > itself says nothing to the customers... Very sad.
    >
    > Every time your releases hit the market to soon it costs huge amounts for
    > the companies wordwide. Engineers and other technical staff are probably
    > getting fired, cause they can't work with that buggy pile of junk.
    >
    > Autodesk! If you have to live up to the subscription aggrements, you
    should
    > hire more programmers, and please wait with the release until the program
    is
    > virtually bug free.
    >
    > If I buy a brand new car, I am nearly confident that it can drive. If I
    buy
    > a brand new Inventor, I am not!
    > --
    > Best regards
    >
    > Claus Frolund
    > frolundAToncable.dk
    > replace AT with @ to reply
    >
    >
    >
    Please use plain text.
    *Gaubatz, John

    Re: Autodesk! Will you ever learn?

    11-01-2002 01:41 AM in reply to: *Frølund, Claus
    I agree to some extent. But just because a car can be driven off the lot
    from a car dealers lot, doesn't mean it is with out flaws. I am guessing
    that many new vehicles have recalls on to fix problems or to simply make the
    vehicle safer. Is it right, no. It has just become acceptable to release
    vehicles, software, appliances with flaws. And not all flaws can be found by
    a manufacturer. The best way to test some device is to give it to someone
    that doesn't know how to use it, and ask them to play with it. They will
    find a way to break it, guaranteed. In the end, the consumer is the one who
    finds the defects and alerts the producer, then they fix it.

    I had no choice as to whether I could wait to install IV6. A new plastic
    product we are developing desperately needed the new tools IV6 offered or
    added for the part created. Unfortunately, it has been a difficult struggle
    to get the part to where is now. And I have found a lot of problems that I
    had to work around to get the product to this point, with a lot of help from
    my reseller. I hope the 600 fixes will help explain why this model has been
    so difficult to create. And I hope these parts migrate into the new SP.

    John

    "Claus Frølund" wrote in message
    news:99F66A06E70ABABE6B1C6E3B38ED089B@in.WebX.maYIadrTaRb...
    > Autodesk! Again you made a big mistake, releasing Inventor R6 in such a
    > hurry, to satisfy customers with subscription.
    >
    > That day our company bought Inventor R4, and signed the subscription deal,
    > our reseller promised us that we would get a new release approximately
    every
    > six month. Now we see that the thruth is something different. That promise
    > you can't keep.
    >
    > Your subscription deals is becoming a block of cement around your legs,
    and
    > it forces you to send out new releases to the subscribers way to soon with
    > a'lot of bugs. My reseller told me not to install R6 until the first
    service
    > pack. Fine man, cause he knew it was buggy (I counted on it). Autodesk
    > itself says nothing to the customers... Very sad.
    >
    > Every time your releases hit the market to soon it costs huge amounts for
    > the companies wordwide. Engineers and other technical staff are probably
    > getting fired, cause they can't work with that buggy pile of junk.
    >
    > Autodesk! If you have to live up to the subscription aggrements, you
    should
    > hire more programmers, and please wait with the release until the program
    is
    > virtually bug free.
    >
    > If I buy a brand new car, I am nearly confident that it can drive. If I
    buy
    > a brand new Inventor, I am not!
    > --
    > Best regards
    >
    > Claus Frolund
    > frolundAToncable.dk
    > replace AT with @ to reply
    >
    >
    >
    Please use plain text.
    New Member
    Posts: 2
    Registered: ‎12-12-2002

    Re:

    11-01-2002 01:42 AM in reply to: *Frølund, Claus
    The way I look at it if an AutoDesk reseller lies than AutoDesk has lied. The reseller is part of AutoDesk and AutoDesk is responsible for their resellers. Maybe AutoDesk has responded well but they should have shipped a product that didn't need much response. What would happen if Boeing sold airplanes that crashed like R6? Would anyone talk about how well Boeing "responded"? My theory on why software companies ship bugs is that they test their products in excellent labs on great machines and then have them Beta tested by real sharp guys on better than average machines. Then the product is shipped to diverse guys on diverse machines in diverse conditions. No wonder there are crashes. The AutoDesk genius geeks ought to visit a bunch of customers at random and see the conditions of where their releases are going to. I loved 5.3 and expect I will like 6 better but right now I have to agree with Claus.
    Please use plain text.
    *Caldwell, Larry

    Re:

    11-01-2002 01:48 AM in reply to: *Frølund, Claus
    They do sell planes that crash!

    ~Larry


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    The
    way I look at it if an AutoDesk reseller lies than AutoDesk has lied. The
    reseller is part of AutoDesk and AutoDesk is responsible for their resellers.
    Maybe AutoDesk has responded well but they should have shipped a product that
    didn't need much response. What would happen if Boeing sold airplanes that
    crashed like R6? Would anyone talk about how well Boeing "responded"? My
    theory on why software companies ship bugs is that they test their products in
    excellent labs on great machines and then have them Beta tested by real sharp
    guys on better than average machines. Then the product is shipped to diverse
    guys on diverse machines in diverse conditions. No wonder there are crashes.
    The AutoDesk genius geeks ought to visit a bunch of customers at random and
    see the conditions of where their releases are going to. I loved 5.3 and
    expect I will like 6 better but right now I have to agree with
    Claus.
    Please use plain text.
    *Radlin, David

    Re:

    11-01-2002 01:50 AM in reply to: *Frølund, Claus
    There are truths to what he is
    saying....

     

    Subscriptions are a double edged sword.  If
    they don't deliver a product people will be upset.  If they rush and
    deliver buggy product users will be upset.  Damned if you do... damned if
    you don't.

     

    It's an industry problem not unique to
    Autodesk.

     

    I don't condone it.

     

    And frankly the practice of charging 2X more
    for an upgrade over the cost of a subscription is blatant
    extortion.

     

    Dave

     



    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">Ummm,
    Anne! It's starting up again. Would you consider poising your finger over the
    Delete key on this before it gets out of hand? Claus' statements are false at
    best.

    MechMan

    Please use plain text.