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  • Autodesk Inventor Publisher

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    Active Contributor
    miQlo
    Posts: 35
    Registered: ‎05-24-2011

    Re: Save problem

    02-25-2013 02:23 AM in reply to: bowen192

    I've encountered this many times and now I have two files to share. How large files can your mail server handle? This is a major issue that must be resolved.

     

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Save problem

    02-28-2013 10:14 PM in reply to: miQlo

    our mail server can accept single attachment size up to 2G. 

    please leave your email here, I will sent a invitation to you and you can use it.

     

    Or you can use your own ftp site for temp share and let us download.

     

    - Leo

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    Active Contributor
    miQlo
    Posts: 35
    Registered: ‎05-24-2011

    Re: Save problem

    03-01-2013 01:38 AM in reply to: LeoWan

    m.de.pascalis@nordicwater.com

     

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Save problem

    03-03-2013 06:42 PM in reply to: miQlo

    I tried to send an invitation to you  and it failed due to cannot find the email address.

    Please re-check the email address.

     

    Thanks,

    Leo

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    Distinguished Contributor
    bowen192
    Posts: 152
    Registered: ‎03-02-2011

    Re: Save problem

    03-04-2013 06:28 AM in reply to: LeoWan

    It's happening again to me now.

     

    Every single file I save in Vault turns in to 'Unknown Error'.

     

    Publisher is becoming unuseable again.

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    Active Contributor
    miQlo
    Posts: 35
    Registered: ‎05-24-2011

    Re: Save problem

    03-05-2013 12:32 AM in reply to: bowen192

    Im sorry, my fault. It's mdepascalis@nordicwater.com

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Save problem

    03-05-2013 01:13 AM in reply to: miQlo

    I have send out the invitation.

     

    - Leo

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Save problem

    03-05-2013 05:12 PM in reply to: LeoWan

    miQlo,

    I have received your files. I noticed the second file is only in size of 1kB. You must counter save issue when you make some operation start from the first file then try to save it.

    Please share the steps/operations that you are doing before you counter the issue?

    -Leo

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    Active Contributor
    miQlo
    Posts: 35
    Registered: ‎05-24-2011

    Re: Save problem

    03-06-2013 12:26 AM in reply to: LeoWan

    LeoWan

     

    The 1kb file is what I get when trying to save. An error message appears then Publisher crashes and all that is left is that 1kb file.

    I don't remember the steps. Moved some parts around -> made some snap shots -> save -> crash.

    Do you have a tool we can install that logs everything in Publisher? That kind of data must be very helpful for you when troubleshooting.

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Save problem

    03-06-2013 01:01 AM in reply to: miQlo

    If Publisher crash, a CER dialog will pop up. you can send out the CER report which will help us to investigate.

     

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