Autodesk Inventor Publisher
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Re: Failed to Load File - Unknown Error
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Have just got same problem on 2013 SP3.
Moreover, IP crashes on Export to DWF of the previous (openable) version of ipb (Autodesk Inventor Publisher has stopped working).
Sometimes it claims to have send some data* to Microsoft! ... not to Autodesk
*:
WER6067.tmp.WERInternalMetadata.xml
WER7B28.tmp.appcompat.txt
WER8DBF.tmp.mdmp
Re: Failed to Load File - Unknown Error
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Hi,
May I ask you to share the file which have this issue to us?
Irene Chen (irene.chen@autodesk.com)
Publisher QA
Re: Failed to Load File - Unknown Error
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Unfortunately files contain IP, thus can't be shared.
Do you have any "user instruction" to folow in order to repair file without sending them out?
Re: Failed to Load File - Unknown Error
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Could those dump files be of any value?
Re: Failed to Load File - Unknown Error
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Seems like quality decrease of Autodesk software becames critical.
Our company start to seek for altrnative now.
Re: Failed to Load File - Unknown Error
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Hi,
I am really sorry you meet this issue.
You can let me know the mail address and then I can send you the request to share the file just to me. we need the file to do the investigation to get the reason why this happen since this issue can't be reproduced at my side.
Thanks
Irene
Re: Failed to Load File - Unknown Error
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If you can't share the file to me, then could you please let me know the real steps to reproduce this issue?
-Irene
Re: Failed to Load File - Unknown Error
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I can't remember any special steps.
IPB file tahat is now can't be opened was just saved.
I mean of course there were some modification to storyboard mada in comparison to previous (health) version of file.
But as soon as my steps were not video-captured I can't say what they exactly were.
For us it looks like we can't open correctly saved file.
Re: Failed to Load File - Unknown Error
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Thanks for the quick reply, we will continue to keep tracking this issue, if you have more detail information to reproduce, please let us know.
Irene Chen
Publisher QA
Re: Failed to Load File - Unknown Error
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May I ask what was the root of the problem in previous releases?
How those files were fixed?


