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    Autodesk Inventor Publisher

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    Active Contributor
    Posts: 48
    Registered: ‎02-11-2010

    Auto Annotate - Publisher 2012 and 2013 - not working

    471 Views, 6 Replies
    01-09-2013 07:12 AM

    Guys,

     

    For some reason I cannot get Auto Annotate to work now. It did before. I have installed a new graphics card but have had no issues with this at all up to now.

     

    It won't work in 2012 or 2013?? Manual call out works fine.

     

    It looks like the program is excuting the commands and processing but no graphical display of callouts after it calculates.

     

    Any Ideas?

     

    Michael

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Auto Annotate - Publisher 2012 and 2013 - not working

    01-10-2013 11:51 PM in reply to: michael.shelley

    Hi Michael,

     

    can you figure out is this issue file related, or machine(hardware) related?

    if machine related, please provider the details like  OS, Video card...

    if file related, would you mind provide the ipb file?

     

    Thanks,

    Publisher QA

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    Active Contributor
    Posts: 48
    Registered: ‎02-11-2010

    Re: Auto Annotate - Publisher 2012 and 2013 - not working

    01-11-2013 02:03 AM in reply to: LeoWan

    Hi,

     

    Its for sure machine related(I think). It does not work on any file.

     

    Something I noticed yesterday. I tried installing various servive packs. On SP2 for 2012 I managed to get it to work briefly but then it stopped working again.

     

    My Machine is as follows:

     

    Hp Z820 with W7

    2 x E5-2643

    64gb Ram

    Nvidia Quadro 6000

    C2075 tesla set up with maximus configuration

    I'm using 310.90 driver for cards

     

    This is basically a new machine. I did not have issue on old machine which also had W7 OS

     

    Michael

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Auto Annotate - Publisher 2012 and 2013 - not working

    01-13-2013 05:31 PM in reply to: michael.shelley

    Hi ,

     

    Thanks for your feedback. We have track this issue in our internal system.

    You might need to work on old machine currently. Sorry for inconvenience.

     

    Thanks,

    Publisher QA

     

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    Active Contributor
    Posts: 48
    Registered: ‎02-11-2010

    Re: Auto Annotate - Publisher 2012 and 2013 - not working

    01-14-2013 03:02 AM in reply to: LeoWan

    Hi,

     

    Old machine is no longer available. So I now have a product I paid for that does not work as intended.

     

    Guess I'll have to wait for solution.

     

    Michael

     

     

     

     

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    Employee
    LeoWan
    Posts: 41
    Registered: ‎07-11-2011

    Re: Auto Annotate - Publisher 2012 and 2013 - not working

    01-15-2013 11:22 PM in reply to: michael.shelley

    Hi ,

     

     We tested Publisher 2012, 2013 with Quadro 6000 card and can not reproduce this issue.

     Currently, we do not have Tesla for testing, so we are not on the same environment as your's.

     

    Would you mind help to identify if Auto annotate works on your machine without Tesla?

     

    Thanks,

    Publisher QA

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    Active Contributor
    Posts: 48
    Registered: ‎02-11-2010

    Re: Auto Annotate - Publisher 2012 and 2013 - not working

    01-16-2013 12:36 AM in reply to: LeoWan

    Hi,

     

    I will try and check this as soon as I have time.

     

    Michael

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