Autodesk Impression

[#1]

We're coming to our wits end using Impression 3... It is now crashing more often than it ever has.  This problem is on multiple machines with multiple files.  These are only 2-5 MB files, that are in FAST DISPLAY,layers and blocks purged, all layers grouped, all other programs closed, and the hotfix installed.

MACHINE SPECS:

-Windows 7 64-bit

-Intel Core 2 Quad 2.4 GHz

-8.00 GB RAM

-NVIDIA Quadro FX 1500

Crashes While:

-Panning 'too quickly' (WORST OFFENDER)

-Using line or rectangle tool

-Importing Blocks

Other quirks:

-After several crashes, Impression 3 refuses to launch when clicking on .irf file in windows explorer.

-Layers display in a different order than how they are truely stacked.

PLEASE HELP IF YOU HAVE HAD ANY OF THESE ISSUES AND SUCESSFULLY FIXED THEM!!!  Has AutoDesk given up on Impression or will there be a future release with these problems resolved?

[#2]

I find it to be a VERY graphic intense program - even with quick view.

Be sure you have sufficient ram, a decent video card, and by all means don't run other big programs while using impression.

I've had some luck saving the styles needed and then opening the cad file from scratch again. ( not updating cad geometry to many times)

Also, try a reboot just before starting.

[#3]

I had this happen and with the same sort of spec machine... except it's a 32 Bit machine. The problem we found was Windows 7, I contacted Autodesk and sent me a hot fix, which you need to up date 2 application extensions. the Custom Controls and the UILib extension.

If your stuck let me know and I will send you what I was given.

[#4]

See even with the hot fix I've found it to be a huge problem.  Its most definately having to do with stretching or creating any line/fill type that has modeling/irregularity to it. 

Its really too bad because the frustrations we're all feeling in our studio are leading to exploration of other software packages...

I'm very suprised Autodesk doesnt seem to care.

[#5]

Dear Gary,

If Autodesk sent you an unpublished hotfix, could you please share it with of us here.

Thank

[#6]

Hi,

Due to our Internal security, i'm not allowed to attach items to blogs etc.. but post your email and I will send it directly, so you can post it.

Regards

Gary

[#7]

I'd love to recieve it as well if you wouldnt mind forwarding it to:

deane@slamcoll.com

Thanks so much!!!

[#8]

Dear Gary,

Here is my email, hope I can return the favor someday.

rtull@rtull.com 

Tex

[#9]

Can you also email me, too?

Thanks-

gymratbookworm@yahoo.com

[#10]

Would you please send it to me as well? hpell@lunz.com