Autodesk Impression

[#1]

Hi Guys,

I've just downloaded and installed the Impression beta software, but keep getting an error message when I try to open the software.

The Error is : Fatal Error. DBX CAS 4

Does anyone know what is causing this problem?

Any help would be great.

Regards

Carl

[#2]

Hi Carl,

Please try the following:

1) Make a backup of all files in the following directory:

C:\Documents and Settings\USERNAME\Application Data\Microsoft\Crypto\RSA\S-1-5-21-3747606025-1794718140-643186709-1005

2) After backing up the files, please delete them all.

3) Try running Impression again.

Please let me know if that worked for you.

Nikolai Sander
Sr. Software Engineer, Autodesk

[#3]

Cheers Nik, that did the trick.

Now time to have a play and send some feedback...

[#4]

Nikolai
I am having the same problem as Carl, although I have used, played with Impressions previously I am having the same problems as carl now.
In 1) you say make a backup of "all" files.
When you say "all" files which all files do you mean

[#5]

All files that are present in that directory

[#6]

hi nicolai,
i'm getting error messages as well when i try to run impression......i've used it a few times in the past and its worked ok. in the RSA folder i've only got one folder named
S-1-5-21-1320105790-3677241186-1265758126-37475.
i've tried uninstalling and reinstalling as well but no dice. What do i do?

kwezbaba

[#7]

What error messages do you get? Did you try to delete the files in that folder after you backed them up to some other place?

Nikolai