Autodesk Green Building Studio - Web-Based Service

[#1]

I am getting the following error

Issue: An error has occurred related to the DOE-2 simulation. It is below and may be of assistance in determining the issue with your building model. If it is unclear what the issue is, please submit the issue at the link below and include the gbXML file used for this run. <br/> *16482* Y = -3563.6142339895<br/>*ERROR***************************** ================ *****************************************<br/>*ERROR*****VALUE NOT BETWEEN -2000.0000 AND 2000.0000<br/> *16551* Y = -4380.8191930118<br/>*ERROR***************************** ================ *****************************************<br/>*ERROR*****VALUE NOT BETWEEN -2000.0000 AND 2000.0000<br/> *16564* Y = -4377.3191930118<br/>*ERROR***************************** ================ *****************************************<br/>*ERROR*****VALUE NOT BETWEEN -2000.0000 AND 2000.0000<br/> *16577* Y = -4377.3191930118<br/>*ERROR***************

How do I find the elements this is refering to? I thought hte numbers would be the Revit ID but does not appear to be the case.  Checked the file thourghly and found no errors that I know of.  Any Ideas?

[#2]

You can open up your input gbxml file and look for the relevant unique text or number. Ex, you can look for '4380' in the gbxml file. There is a free tool called xmlnotepad. It works great with gbxml file for trouble shooting issue like this.

[#3]

I tried that in notepad, built a DB in Excel and Access. Just tried the xml notepad. None of them found any of the values listed in the error statement.  I suspect these are being misread by the DOE application, but I do not know why.

How does one get support for GBS from ADESK beside asking questions on the discussion boards?

[#4]

You can send email to support.gbs@autodesk.com with your input model file. We can further investigate this issue.