Autodesk Factory Design Suite

[#1]

Help?

Approx August, Inventor 2013 started to randomly crash.

Until then it was working fine.

Service packs & several re-installs have not cured it.

I cannot replicate the process.

I am lucky if I get 20 minutes of operation.

One day it actually ran all day. The next it crashed maybe 20 times.

Several projects have only needed Acad which works fine but I have run out of time to postpone the Inventor projects.

Is anyone else having similar mysteries?

[#2]

Hello,

Sorry for any inconvenience that was took to you.

Have you sent the CER report to us? If so, can you post the mail address you input in the CER dialog. Then we willl get the report by your mail and give an analysis of the crash.

Thanks,

-Xuesong

[#3]

same thing occured even on my laptop. Installed Factory Design Suite 2013, Inventor Crashes if try ot start a new part file for that matter if i try to access any command. CER has been sent through the following id: prem@kkmsoft.com.

Also note that this is fresh installation, with service pack 1 and 2 Installed, also attached the log files for your reference

Hardware -  HP Workstation Laptop I7, 16gb Ram, Nvidia Graphic Quadro 3000M, 

[#4]

Hello,

How about your network connection? Did you sign in to A360? You can sign out A360 and restart your Inventor to try again if you already sign in it.

Sally

[#5]

Thanks Sally

It worked, signout Autodesk Could. But what is the reason why the problem when i am signed in on the cloud

regards

Prem

[#6]

In some enviroantment, this may happen. This maybe related with different network setting or others.

[#7]

The solution for me was to wipe the hard drive and reinstall everything.

I no longer had time to search for an alternative solution. To my knowledge there were no other changes to the hard drive, just a "clean it, nuke it, reboot it".

So far it seems to be working again with similar instability issues to others in my office.

Cheers

HOD

[#8]

this is the way i did when i running out of idea to solve it. it might works for sometimes but i hate to do all the backup job, and there is no guarantee for it to works- last options to go... 

Anything, new thing learn in this post.