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    Autodesk FMDesktop

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    Active Member
    Posts: 9
    Registered: ‎01-25-2007

    FM Access files missing

    143 Views, 4 Replies
    11-20-2007 07:21 AM
    Ever since I installed the hotfix I am now getting a lot of problems with libraries and missing files. Has this happened to anyone else? It states a file is missing linked to the imagegenerator.exe

    I have attached an image, please let me know if you know how to fix the problem
    Please use plain text.
    *Wanderer

    Re: FM Access files missing

    11-20-2007 07:38 AM in reply to: jar92380
    hmm, I installed all of the hotfixes with 7 and didn't get that error...

    Maybe some more details could help someone else find the root of your
    problem?

    Your Access version
    Your windows version (any service packs)
    Your Autodesk product version

    I'm assuming your facility manager/facility link is version 7 (as there
    aren't any hotfixes yet that I know of for 7.1)


    Good luck
    Melanie Perry
    ***not all who wander are lost***
    http://mistressofthedorkness.blogspot.com

    jar92380 wrote:
    > Ever since I installed the hotfix I am now getting a lot of problems with libraries and missing files. Has this happened to anyone else? It states a file is missing linked to the imagegenerator.exe
    >
    > I have attached an image, please let me know if you know how to fix the problem
    >
    >
    > ------------------------------------------------------------------------
    >
    Please use plain text.
    Active Member
    Posts: 9
    Registered: ‎01-25-2007

    Re: FM Access files missing

    11-20-2007 07:41 AM in reply to: jar92380
    Sorry I forgot to mention all of the details.

    Currently using Access 2007 and 2003 (happens on both machines).
    One machine is Vista, and the other is Xp Pro SP2, fully updated.
    FM desktop 7.0
    Please use plain text.
    Employee
    Posts: 119
    Registered: ‎12-22-2004

    Re: FM Access files missing

    11-30-2007 09:54 AM in reply to: jar92380
    It sounds like you are applying Hotfix 2 to Facility Manager.

    This is an installation problem. Make sure you follow the directions in the readme.txt file. And be sure that you let Hotfix 2 finish -- it runs for a while without any progress indicator and you can corrupt your installation if you terminate it early.


    Mark Evans
    Senior Product Manager
    AEC Division, Simulation Product Line
    Autodesk, Inc.

    Please use plain text.
    Active Member
    Posts: 9
    Registered: ‎01-25-2007

    Re: FM Access files missing

    11-30-2007 10:40 AM in reply to: jar92380
    okay I will retry the hotfix 2 patch later on this afternoon and post the results.
    Please use plain text.