Autodesk Ecotect Analysis - Desktop Tools

[#1]

hi to all...

if someone can help with my problem with loging into greenbuilding studio using desktop tool.

after entering user name and password the window with notification pop up (see atachment)...

any ideas???

thanks, d.

[#2]

Have you tried to click "OK" and see if you can continue?

Best Regards,
Marjorie Stein
Autodesk Green Building Studio Edited by: mstein7484 on Apr 7, 2010 7:36 PM

[#3]

yes, but it just come back to dialog window and keep poping up everytime I klick "LOG IN"

any ideas???

[#4]

Please go to this Knowledge Base article for further trouble shooting tips:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13894591&linkID=13734494

Best Regards,
Marjorie

[#5]

I'm having the same problem ... and can't fix it (

[#6]

Same problem here. Autodesk you should fix this. First i get the parameter name length error in logging in to the green building studio desktop program. Then i also get error when I reach page 3 of create new project. I saw that I might need internet explorer 6 to bypass this. But its not possible to install on windows 7!

Why dont you upgrade your service to work on all web browsers?
And what is this parameter length error!?