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    Member
    Posts: 3
    Registered: ‎10-31-2012

    submit form does not open

    1018 Views, 7 Replies
    10-31-2012 11:22 PM

    submit form does not open. help!!!!!!!!!!!!!!!!!!!!!!!!!

     

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    Alumni
    brian.kling
    Posts: 181
    Registered: ‎12-17-2002

    Re: submit form does not open

    11-01-2012 02:12 AM in reply to: bilsis

    Cosar, pretty hard to understand your question, without some context - submit form where?  Please provide a URL, screenshot, etc. and better description.



    Brian Kling
    Community Strategist
    Customer Service & Support
    Autodesk, Inc.
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    Member
    Posts: 3
    Registered: ‎10-31-2012

    Re: submit form does not open

    11-01-2012 07:31 AM in reply to: brian.kling
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    Alumni
    Jillian.Bejtlich
    Posts: 343
    Registered: ‎05-28-2010

    Re: submit form does not open

    11-02-2012 06:17 AM in reply to: bilsis

    What page are you coming from right before that? It definitely seems to be having trouble loading.



    Jillian Bejtlich
    Forum Community Manager
    Autodesk, Inc.
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    Community Manager
    philip.s
    Posts: 1,452
    Registered: ‎09-27-2011

    Re: submit form does not open

    11-02-2012 02:48 PM in reply to: bilsis

    Hello Cosar,

     

    The blank download page (also referred to as the SFDC looping issue) is typically associated with a back-end sync issue on our part. I've made the necessary correction to your account, however please allow at least 15-30 minutes for the changes to become visible on your end.

     

    If for what ever reason this doesn't resolve the problem, please reply to this thread and I'll gladly troubleshoot accordingly.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Member
    Posts: 3
    Registered: ‎10-31-2012

    Re: submit form does not open

    11-05-2012 09:58 PM in reply to: philip.s

    the problem continues. Help me

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    Community Manager
    philip.s
    Posts: 1,452
    Registered: ‎09-27-2011

    Re: submit form does not open

    11-14-2012 02:25 PM in reply to: bilsis

    I apologize for the delay as I didn't notice your reply until now. I'm doing a little more troubleshooting on my end, of which will require a password reset. I'll send you an email with the updated credentials accordingly.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Member
    Posts: 3
    Registered: ‎04-04-2013

    Re: submit form does not open

    04-13-2013 12:53 AM in reply to: philip.s

    Same problem here. It is indeed a problem on the account. Because on different computers i have the same problem.

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