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[#1]

requested licence information and key code a week ago  and never was contacted

do you still suport this soft ware ?

if so where is the suport?

tomjelenlandscapes@comcast.net

[#2]

Our apologies for the extreme delay Tom.  You were in the right place and I'm not entirely sure how your support request fell through the cracks.

As Stitcher is a legacy product it's also has an additional legacy support channel, specifically stitchersupport@autodesk.com. 

With that being said, I can also help you out right here if you could please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your hardware IDs and I'll gladly generate the corresponding activation codes.