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    Administrator
    wrighte
    Posts: 644
    Registered: 09-22-2008

    Search issues?

    355 Views, 17 Replies
    11-18-2011 10:52 AM

    We are troubleshooting some intermittent search behavior this morning where the search doesn't return results (or clicking search doesn't even trigger a search).  Being transparent here as we cannot reproduce consistently.  Anyone else experiencing this?

     

     



    Eric Wright
    Sr. Web Product Manager
    Web Delivery
    Autodesk, Inc.

    Distinguished Contributor
    jeff_jordan
    Posts: 110
    Registered: 05-10-2011

    Re: Search issues?

    11-21-2011 12:02 PM in reply to: wrighte

    Yes, I'm having search issues.  Clicking the search button does not trigger a search.

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    Alfredo_Medina
    Posts: 1,505
    Registered: 06-11-2009

    Re: Search issues?

    11-21-2011 12:32 PM in reply to: jeff_jordan

    It is working now for me now 3:30 p.m. Eastern Time...

    ----------------------------------------------------------------
    Planta1 Revit Online Consulting | info@planta1.com
    Distinguished Contributor
    jeff_jordan
    Posts: 110
    Registered: 05-10-2011

    Re: Search issues?

    11-21-2011 12:41 PM in reply to: Alfredo_Medina

    Still not working 3:40

     

    Internet Explorer 9, version 9.0.8112.16421

    Autodesk Product Design Suite 2012 (Inventor 2012 Pro SP1, Vault 2012 Pro Update 1)
    Windows 7, 64-bit
    Intel Core i7
    8GB
    Nvidia Quadro FX 3800M
    Distinguished Contributor
    jeff_jordan
    Posts: 110
    Registered: 05-10-2011

    Re: Search issues?

    11-21-2011 12:45 PM in reply to: jeff_jordan

    deleted history, cookies, and temp files.  Logged back in.  Search now works.

    Autodesk Product Design Suite 2012 (Inventor 2012 Pro SP1, Vault 2012 Pro Update 1)
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    Administrator
    wrighte
    Posts: 644
    Registered: 09-22-2008

    Re: Search issues?

    11-21-2011 02:20 PM in reply to: jeff_jordan

    Thanks Jeff for all the updates.  We're still working on finding the root of the problem.  It's very inconsistent unfortunately as you are seeing.

     

     



    Eric Wright
    Sr. Web Product Manager
    Web Delivery
    Autodesk, Inc.

    Distinguished Mentor
    Posts: 747
    Registered: 05-09-2005

    Re: Search issues?

    11-30-2011 12:41 PM in reply to: wrighte

    I'm cannot get Search to function.  This is my first attempt to use the search function in at least a week.

    KState92
    Inventor Series 2010 SR SP4
    Windows 7 64 bit - SP1
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    Quadro 2000
    Distinguished Contributor
    jeff_jordan
    Posts: 110
    Registered: 05-10-2011

    Re: Search issues?

    11-30-2011 02:20 PM in reply to: kstate92

    Try signing out of the discussion groups and signing back in.  If this doesn't work, try clearing your internet cache, cookies, etc...

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    TravisNave
    Posts: 6,322
    Registered: 01-14-2005

    Re: Search issues?

    11-30-2011 02:35 PM in reply to: wrighte

    The search worked as expected for me earlier today but right now it will not fire off with the <Enter> key or by clicking the Search button.  Strange.  Works on and off.  Very inconsistent. 


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    AllenJessup
    Posts: 3,274
    Registered: 05-21-2003

    Re: Search issues?

    12-02-2011 05:39 AM in reply to: wrighte

    Still having problems. It seems to me that it depends (somewhat) on how I "approach" a page. I use to always Duplicate a discussion group tab to do a search. This now never works. It seems that the best way to get it to work is to follow the track at the top of the page to the section immediately above and then reenter the board I want to search.

     

    Allen