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    *Expert Elite*
    pendean
    Posts: 14,919
    Registered: ‎11-06-2003

    Problems with the Email option on this site

    232 Views, 3 Replies
    03-16-2012 12:04 PM

    So a user sends me a private message, but when I reply your system tells me there are two of them and to pick one. Huh? Why would it not go to the account I am replying to? user name is

     

    chillme1


    Dean Saadallah LT BLOG | RSS Feed | LT Tips | PINS
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    Alumni
    Jillian.Bejtlich
    Posts: 343
    Registered: ‎05-28-2010

    Re: Problems with the Email option on this site

    03-19-2012 07:56 AM in reply to: pendean

    Dean,

     

    What you're seeing is duplicate accounts. I run into all the time when I'm trying to message someone like you (I think you have 4-5 thanks to being around here so long). Usually just pick the one with the higher post count and you should be alright. I know it might be almost too confusing to the point of impossible for some users.



    Jillian Bejtlich
    Forum Community Manager
    Autodesk, Inc.
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    *Expert Elite*
    Posts: 1,894
    Registered: ‎08-28-2009

    Re: Problems with the Email option on this site

    03-20-2012 06:56 AM in reply to: Jillian.Bejtlich

    But if you specifically Reply to a Private Message, one would think that it could automatically figure out which one of them you're sending it to.

     

    Also, if one send a PM to someone that happens to have Private Messaging turned off, is there a notification to inform the sender?

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    Administrator
    wrighte
    Posts: 652
    Registered: ‎09-22-2008

    Re: Problems with the Email option on this site

    03-23-2012 08:20 AM in reply to: CADastrophe

    CADastrophe wrote:Also, if one send a PM to someone that happens to have Private Messaging turned off, is there a notification to inform the sender?

    Yes.  If you attempt to send, an error displays stating: "The user -----  does not have Private Messages enabled"

     



    Eric Wright
    Sr. Web Product Manager
    Autodesk Knowledge Network
    Autodesk, Inc.

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