• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Autodesk Discussion Groups Feedback

    Reply
    Administrator
    wrighte
    Posts: 652
    Registered: ‎09-22-2008

    Private Messaging Feature Now Available

    1295 Views, 9 Replies
    08-23-2011 02:53 PM

    Many of you have asked for a way to message other forum users privately without relying on email or exposing email addresses.  Now you can!  It functions similar to email, but is maintained within the forum platform and only between forum users.

     

    To send a message, click on the userID of the person you want to message.  On their profile page you’ll see a new module to:

     

    • Send a message to the selected user
    • Add the user to address book of “Friends”
    • Ignore user (blocks any inbound messages form this user)

      module2.jpg

     

    You can access your private messaging mailbox by clicking on the   icon_notes_mail.gif   icon.  This icon will change to indicate when you have unread messages.  Here you can:

     

    • View Your inbox and reply to messages received
    • Compose a new message
    • View and manage your address book of “Friends”

      inbox.jpg

    By default, Private Messenger is turned on for all users.  If you do not want to receive any private messaging you can disable the feature for your account under My Settings, Preferences, Private Messenger. Additional preferences can also be configured, including opting-out of email notifications for any received private messages.

     

    We expect that this feature will complement the public forum activity. Let us know what you think. 

    



    Eric Wright
    Sr. Web Product Manager
    Autodesk Knowledge Network
    Autodesk, Inc.

    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: Private Messaging Feature Now Available

    08-26-2011 12:40 PM in reply to: wrighte

    Excellent!  Thanks for creating this feature. I suspect it will allow a greater ability to assist fellow users especially for instances where private information should not be discussed on the forums.  I also like the friends list.  It'll give me quick access to those users on here that are a good resource for information.

     

    Keep up the good work -- things keep getting better! 

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
    Please use plain text.
    *Expert Elite*
    Posts: 1,913
    Registered: ‎08-28-2009

    Re: Private Messaging Feature Now Available

    09-14-2011 01:59 PM in reply to: wrighte

    Perhaps under My Settings » Preferences » Privacy Settings, one of the options for each of the three shared information types could be "Show...to Friends" to compliment this new feature. Just a thought as I have yet to make use of this...

    Corey D.                                                                                                                                                               LogoEE.png   AutoCAD user  Revit user
    ───────────────────────────────────────────────────────────────────────────────────────────
    ⁞|⁞ Please use the Mark Solutions!.Accept as Solution and Give Kudos!Give Kudos functions as appropriate to further enhance the value of these forums. Thank you! ───────────────────────────────────────────────────────────────────────────────────────────
    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: Private Messaging Feature Now Available

    09-14-2011 02:49 PM in reply to: CADastrophe

    I've noticed that I do not get an email notification that I have a PM like I do when somebody responds to a thread I am subscribed to.  It'd be nice to know I have a PM and be able to read it when I am not logged into the system.

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
    Please use plain text.
    Administrator
    wrighte
    Posts: 652
    Registered: ‎09-22-2008

    Re: Private Messaging Feature Now Available

    09-15-2011 11:34 AM in reply to: TravisNave

    Good catch Travis.  It's an option we missed.  It's enabled now, but individual users will need to opt in under My Settings-->Preferences-->Private Messenger.

     

     



    Eric Wright
    Sr. Web Product Manager
    Autodesk Knowledge Network
    Autodesk, Inc.

    Please use plain text.
    New Member
    george63
    Posts: 1
    Registered: ‎09-21-2011

    Re: Private Messaging Feature Now Available

    09-21-2011 09:41 AM in reply to: wrighte

    I am doing some school work and I would like to citation your website if you could help with the citing  i would be very gratefull my email is mcdonaldgeorge29@yahoo.com

     

    Please use plain text.
    *Expert Elite*
    pendean
    Posts: 15,012
    Registered: ‎11-06-2003

    Re: Private Messaging Feature Now Available

    09-23-2011 12:11 PM in reply to: wrighte

    I'm not a fan of this feature: so far I've had several users tap me directly for assistance instead of posting for the community at large for help and guidance with their issues. Flattered, but I don't need another mailbox to keep filtering and processing.

     

    Got a fix? If not, come up with one like only admins can contact me for example. Otherwise I must turn it off soon.

     

    Thanks.


    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
    Please use plain text.
    Administrator
    wrighte
    Posts: 652
    Registered: ‎09-22-2008

    Re: Private Messaging Feature Now Available

    09-23-2011 01:55 PM in reply to: pendean

    Most viable option is to turn it off, or use "ignore" function.  Admin knows where to find you :smileysurprised:- brooou-ha-ha-ha (sorry, it's Friday).



    Eric Wright
    Sr. Web Product Manager
    Autodesk Knowledge Network
    Autodesk, Inc.

    Please use plain text.
    *Expert Elite*
    Charles_Shade
    Posts: 6,978
    Registered: ‎04-10-2005

    Re: Private Messaging Feature Now Available

    09-23-2011 02:44 PM in reply to: wrighte

    An "accept" of the invitation to receive private messages by the inviter would limit exposure if there was not another way to insulate the receiver.

     

    BTW - I got you in my list Dean. :smileywink:

    Regards, Charles Shade             Win8 FAQ
    CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS
    Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
    Please use plain text.
    *Expert Elite*
    pendean
    Posts: 15,012
    Registered: ‎11-06-2003

    Re: Private Messaging Feature Now Available

    09-26-2011 07:38 AM in reply to: Charles_Shade

    In turned it off: I don't need to keep track of yet another mailbox in my life :smileyhappy:


    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
    Please use plain text.