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Online Chatting to Solve Queries Immediate
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Online CHatting program or tool can be installed like Googel talk so Queries can be discussed and sorted it out at the earliest.
SHRIKANT MURKUTE
Solved! Go to Solution.
Re: Online Chatting to Solve Queries Immediate
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It's called PAID support, for that personal 'chat' help when you need it: I suspect your reseller offers it or can if you ask ![]()
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Dean Saadallah
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Re: Online Chatting to Solve Queries Immediate
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We're also piloting live chat for some customer service channels as a way to compliment email and web form support channels.

Eric Wright
Sr. Web Product Manager
Web Delivery
Autodesk, Inc.
Re: Online Chatting to Solve Queries Immediate
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Details?
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Dean Saadallah
http://LTisACAD.blogspot.com
RSS: http://ltisacad.blogspot.com/feeds/posts/default
Twitter: http://twitter.com/LTisACAD
Pinterest: http://pinterest.com/pendeaninc/pins/
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Re: Online Chatting to Solve Queries Immediate
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Contact Us form (http://usa.autodesk.com/adsk/servlet/item?siteID=1
This form is primarily for licensing issues, login issues, etc, not technical support.
We're also piloting on our Store: http://store.autodesk.com

Eric Wright
Sr. Web Product Manager
Web Delivery
Autodesk, Inc.
Re: Online Chatting to Solve Queries Immediate
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how to get online chat to solve our queries
Re: Online Chatting to Solve Queries Immediate
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Krishna,
Support in the forums comes primarily from peers, other members of your industry, and occasionally technical members of Autodesk's staff, so this wouldn't be the place for chat based help. Everything we do on the forums is about building up a huge searchable one-to-many resource. Chat is very one-to-one and not ideal as a resource.
If you do require one-on-one assistance, we do have Autodesk paid support which is available through Autodesk Subscription (ongoing paid support) or Autodesk Per-Incident Support. Both are great options for specific issues that you have been unable to resolve through research or posting your question on the forum.
I hope this helps!

Jillian Bejtlich
Forum Community Manager
Autodesk, Inc.
Re: Online Chatting to Solve Queries Immediate
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Some of the conversations and length of threads with back and forth going on here I thought this is online chat.
Re: Online Chatting to Solve Queries Immediate
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Haha! Feels like it sometimes...

Jillian Bejtlich
Forum Community Manager
Autodesk, Inc.

