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    Distinguished Mentor
    ampster
    Posts: 964
    Registered: ‎07-26-2005

    Re: Known Login Issue - 404 error

    08-03-2011 06:34 AM in reply to: wrighte

    so far I'm not seeing issues in regards of replying to posts or links to posts, etc. 

     

    I was able to access forums.autodesk.com this morning without receiving any error msg and was still signed in.  However the 2nd attempt to come here less than an hour later resulted in the invalid or expired ssl cert msg.

     

    The 3rd attempt to access the forums worked as expected and I'm still signed in and did not receive the cert msg.

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    Distinguished Mentor
    ampster
    Posts: 964
    Registered: ‎07-26-2005

    Re: Known Login Issue - 404 error

    08-03-2011 06:38 AM in reply to: engrtech

    engrtech wrote:

    Just to put this out there, but if the forums were still accessible through a newsgroup reader, this wouldn't be a problem. :smileywink:


    yeah, but how will they complete the "2 steps back" routine then?

     

    1 step forward (new web-only access to forums)... 2 steps back...

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    Mentor
    Posts: 1,028
    Registered: ‎04-04-2001

    Re: Known Login Issue - 404 error

    08-03-2011 08:52 AM in reply to: ampster

    I've gotten a variety of error messages today.  I've been away from these forums for quite some time due to the dreadful interface and sluggishness when they went to web-based only.  I come back to post a topic, hoping to find things in better shape, only to be greeted by a different set of issues.  [Roll eyes]

     

     

    Service Unavailable
    The server is temporarily unable to service your request.

    Explanation
    The server is unable to service a request because a needed resource is unavailable.

    Solution
    Please try again later.

    [BACK BUTTON]

     

     


    And another error message


    Not Found
    The Access Manager WebSEAL server cannot find the resource you have requested.

    Explanation
    The Access Manager WebSEAL server cannot find any resource matching the requested URL: /ConsolidatedLogin/html/auth.action

    Solutions
    If you manually entered the URL, check the accuracy of the URL.
    If this appears to be a broken link, please contact the owner of the referring page:
    http://forums.autodesk.com/t5/AutoCAD-2012/ExportToAutoCAD-NOT-Removing-AEC-Data/td-p/3110692/page/2

     

    [BACK BUTTON]

     

     

     

    And another error:

    There is a problem with this website's security certificate.

     The security certificate presented by this website was issued for a different website's address.

    Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
      We recommend that you close this webpage and do not continue to this website.
      Click here to close this webpage.
      Continue to this website (not recommended).
         More information


    If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you
    were expecting.
    When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
    If you choose to ignore this error and continue, do not enter private information into the website.

    For more information, see "Certificate Errors" in Internet Explorer Help.

     

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    Moderator
    Posts: 313
    Registered: ‎05-09-2008

    Re: Known Login Issue - 404 error

    08-03-2011 09:30 AM in reply to: Jason.Piercey

    After deploying a fix overnight, we continue to see additional errors that are intermittently preventing login to the forums (certificate errors, service unavailable messages, etc.). We’re continuing to troubleshoot this separate, but likely related issue and will continue to keep you informed through this thread.

     


    Discussion_Admin

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    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: Known Login Issue - 404 error

    08-03-2011 10:21 AM in reply to: wrighte

    FYI, I did not receive this error when logging in today.  Thanks. 

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

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    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
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    *Expert Elite*
    Charles_Shade
    Posts: 6,978
    Registered: ‎04-10-2005

    Re: Known Login Issue - 404 error

    08-03-2011 12:36 PM in reply to: Jason.Piercey

    These were the errors I received this morning EST but have not encountered this since 10 AM this morning.

    All is working well here.

    Regards, Charles Shade             Win8 FAQ
    CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS
    Please mark Accept as Solution if your question is answered. Kudos gladly accepted.
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    Administrator
    wrighte
    Posts: 652
    Registered: ‎09-22-2008

    Re: Known Login Issue - 404 error

    08-03-2011 01:14 PM in reply to: Charles_Shade

    I'm happy to say that we believe the login issues have been resolved.  What we discovered today is that there were multiple, unrelated issues with forums sign in (the original 404 issue and a separate issue with all the server and certificate errors that also affected sign in to other systems, including subscription.  Both should now be resolved.  Please let me know if you see otherwise as the new issue appeared to be intermittent (adding to the confusion and frustration).

     

     

     

    



    Eric Wright
    Sr. Web Product Manager
    Autodesk Knowledge Network
    Autodesk, Inc.

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    *Expert Elite*
    Posts: 1,242
    Registered: ‎01-09-2007

    Re: Known Login Issue - 404 error

    08-05-2011 10:08 AM in reply to: wrighte

    Noooooooooooooooooooooooooooooo!!!!!!!!!!!!!!!!! it hasn't.

     

     

    I have logged in a few times and get sent to your Maya Page, Sorry not interested.

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    Active Member
    mattelder
    Posts: 6
    Registered: ‎07-30-2011

    Re: Known Login Issue - 404 error

    08-06-2011 10:18 PM in reply to: wrighte

    The issue definitely is NOT fixed. I've found every time I want to post something, I can't login. The only way to login it to get my password reset each time. Doesn't matter if I restart my computer, browser or clear out my cache, seems the login is only valid for that session. Kinda amazing that an issue as basic as loginning in to a forum is taking so long to resolve.

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    Valued Mentor
    jclaidler
    Posts: 444
    Registered: ‎10-29-2009

    Re: Known Login Issue - 404 error

    08-08-2011 05:21 AM in reply to: mattelder

    Try deleting all your temp files and cookies from IE.  That did the trick for me.

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