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    Member
    sandyscott
    Posts: 4
    Registered: ‎01-25-2011
    Accepted Solution

    Delete Account

    6079 Views, 16 Replies
    05-13-2011 12:43 AM

    Hi,

     

    I'm trying to change the email address on our company's Subscription centre account to my own, but can't because I already have an account for the discussion groups.

     

    How can I delete my discussion groups account, and free the email address so I c an use it for the subscription centre?

     

    Thanks

     

    Sandy Scott

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    Alumni
    brian.kling
    Posts: 181
    Registered: ‎12-17-2002

    Re: Delete Account

    05-13-2011 04:59 AM in reply to: sandyscott

    Sandy, both Subscription Center and the Forums use Single Sign On (SSO) - these accounts should be in sync, both should be using the same login name, password and email address.

     

    If however you want to change your email address here in the forums, when logged in, go to "Edit Account Information" in the upper right.

    ______________________________________________________________

    If my post answers your question, please click "Accept as Solution". This helps everyone find answers more quickly!

     



    Brian Kling
    Community Strategist
    Customer Service & Support
    Autodesk, Inc.
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    Member
    sandyscott
    Posts: 4
    Registered: ‎01-25-2011

    Re: Delete Account

    05-16-2011 07:00 AM in reply to: brian.kling

    Thanks for the prompt reply.

     

    Basically, had access to two accounts:

    - the company one linked the subscription

    - and my own, which I'd been using for the discussion groups

     

    I wanted the change the contact address on the company account to my own, but coudn't because it was being used for my personal account

     

    Thanks for pointing out the obvious soltion - I'd just got distracted by failing to find the "delete account" button

     

    Sandy

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    New Member
    dferlazzo
    Posts: 2
    Registered: ‎12-11-2011

    Re: Delete Account

    12-11-2011 10:31 PM in reply to: brian.kling

    How do i delete my account?

    i changed the user id, but when i log in, it still shows im logged in as the old ID, even though i dont use it to log in anymore.

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    Administrator
    wrighte
    Posts: 652
    Registered: ‎09-22-2008

    Re: Delete Account

    12-12-2011 01:24 PM in reply to: dferlazzo

    Could you send me the old and new userIDs you have created so I can troubleshoot.



    Eric Wright
    Sr. Web Product Manager
    Autodesk Knowledge Network
    Autodesk, Inc.

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    New Member
    Posts: 1
    Registered: ‎04-07-2012

    Re: Delete Account

    04-07-2012 03:34 AM in reply to: wrighte

    hello all

    I jump into this discussion as I am facing the same issue and I still haven't found any solution.

     

    Basically I just need a "delete account" button.

    If not available, could the support team pls delete it on my behalf ?

     

    Many thanks for your support

    and Best Regards

    Paulette.

     

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    New Member
    Posts: 1
    Registered: ‎05-31-2012

    Re: Delete Account

    05-31-2012 12:36 PM in reply to: wrighte

    Hello,

    just like all in this discussion I need a big favor. Can you delete my account? It would be great :smileyhappy:

     

     

    Thank you million times

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    New Member
    jeljonai3
    Posts: 1
    Registered: ‎02-18-2011

    Re: Delete Account

    07-13-2012 11:36 AM in reply to: sandyscott

    Can some help me delete my account? thanks

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    New Member
    Posts: 1
    Registered: ‎09-07-2012

    Re: Delete Account

    09-07-2012 10:15 AM in reply to: wrighte

    Boa tarde, 

     

    Por gentileza você poderia me ajudar a excluir minha conta?

     

    Obrigada.

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    Member
    Posts: 5
    Registered: ‎11-30-2012

    Re: Delete Account

    11-30-2012 09:16 AM in reply to: sandyscott

    I would also like my account deleted. Why is there not an option/button/link anywhere?

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