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    Autodesk Design Review

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    Member
    Don_English
    Posts: 4
    Registered: ‎08-03-2011

    Unable to right click Open multiple DWF files.

    253 Views, 6 Replies
    08-03-2011 10:57 AM

    Running Autodesk Design Review 2012 on Win 7 64bit.

     

    If we select multiple DWF files in windows explorer and then right click and select Open, one or more of the files usually fail to open with the error "Your current version of Design Review does not support files of this type."  If you go through and open the files one at a time (even by right click Open) they open just fine.  Each time you try this the files that failed are different.

     

    This happens on multiple machines and sometimes it will actually work, but most of the time it will not.

     

    Is there a fix for this issue? 


    Thanks,

    Don

    Please use plain text.
    Employee
    Posts: 73
    Registered: ‎01-06-2010

    Re: Unable to right click Open multiple DWF files.

    08-05-2011 02:28 AM in reply to: Don_English

    Thank you for your feedback.

     

    Could you please provide some test files for me? I cannot reproduce this issue in my side.

     

    -Spring



    Spring Ai
    SQA Engineer
    PSEB-GE- ACRD PSEB
    Autodesk, Inc.
    Please use plain text.
    Member
    Don_English
    Posts: 4
    Registered: ‎08-03-2011

    Re: Unable to right click Open multiple DWF files.

    08-05-2011 06:35 AM in reply to: springai

    Try using a network drive.  I copied the drawings locally and the error was far less frequent, but would still happen.  Most often after getting the error when opening the same files from the network location.  The error happens far more frequently with larger files.  I discovered this when I tried to attach the files I was using and the zip file was to large.  I moved down to smaller files and was able to open them about 50% of time.  Smaller files are @200k, larger files are 725k-1.1mb.

     

    I tried to attach the smaller files I am testing this with but even at just .98mb the site is telling me that the attachment is too large.

     

    Thanks!

    Please use plain text.
    Member
    Don_English
    Posts: 4
    Registered: ‎08-03-2011

    Re: Unable to right click Open multiple DWF files.

    08-05-2011 06:35 AM in reply to: Don_English

    Hey it finally accepted it!

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    Employee
    Posts: 73
    Registered: ‎01-06-2010

    Re: Unable to right click Open multiple DWF files.

    08-07-2011 11:39 PM in reply to: Don_English

    Thank you for your feedback.

     

    I can reproduce this issue with your files. A defect has been logged in our defect tracking system: ADRPO-892.

     

    Any further problem, please let us know.

     

     

    -Spring 



    Spring Ai
    SQA Engineer
    PSEB-GE- ACRD PSEB
    Autodesk, Inc.
    Please use plain text.
    Member
    Don_English
    Posts: 4
    Registered: ‎08-03-2011

    Re: Unable to right click Open multiple DWF files.

    08-08-2011 11:06 AM in reply to: springai

    Does this same defect exist in 2011 or 2010?  I am wondering if I can drop back to an older version to circumvent this issue.

     

    Thanks again!

    Please use plain text.
    Employee
    Posts: 73
    Registered: ‎01-06-2010

    Re: Unable to right click Open multiple DWF files.

    08-08-2011 09:49 PM in reply to: Don_English

    I tested this issue in ADR 2011 and ADR 2010, it also can be reproduced.

     

     

    -Spring



    Spring Ai
    SQA Engineer
    PSEB-GE- ACRD PSEB
    Autodesk, Inc.
    Please use plain text.