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"There was a problem displaying the file"
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1368 Views, 14 Replies
05-17-2009 12:37 AM
Whenever I export one of my models from Autocad Architecture 2009, I get this error message, and then cannot see any of said model. "There was a problem displaying the file" This happens with EVERY 3d model export. 2d plots just fine though. Any ideas on how to fix this?
Re: "There was a problem displaying the file"
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06-18-2009 12:48 AM in reply to:
noahma
Thank you for your question.
Please download the latest Autodesk Design Reviewer 2010 and test again, i don't see this error dialog when I export a model from Autocad Architecture 2009.
If the issue still exists, please upload your test files (the original Autocad file, the exported 3d model DWF/DWFx file, and more descriptions about the procession you export the 3d model) here and post back with the link for me to investigate.
Silvia

Silvia Cao
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
Please download the latest Autodesk Design Reviewer 2010 and test again, i don't see this error dialog when I export a model from Autocad Architecture 2009.
If the issue still exists, please upload your test files (the original Autocad file, the exported 3d model DWF/DWFx file, and more descriptions about the procession you export the 3d model) here and post back with the link for me to investigate.
Silvia

Silvia Cao
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
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06-26-2009 03:29 PM in reply to:
noahma
Thank you for the reply, sorry it took me a while to respond. I do have the newest version of Design Review installed.
the problem is not contained to only one project, it goes with really any project. I can export a simple single mass element into a DWFX file and successfully open it for viewing, but anything more than that and I get the error "there was a problem displaying the file" my project files are simply too big to upload. But I can give you a good description of how I am creating them. I have all of my project files using Autocad Architecture xref'd into a view file. I then type in Export and choose the DWFx extension, and press save. I have tried to bind the xref's and I get the same error result. I have tred this usin Autocad Architecture 2008-2009-2010.
All with the same results.
It seems to stem from the projects created under 2009
(Before pressing the post button, I attempted to upload a DWF and DWG file that was having problems, I reduced them to the smallest file size I could possably do, and it would not allow me to upload them due to size [
the problem is not contained to only one project, it goes with really any project. I can export a simple single mass element into a DWFX file and successfully open it for viewing, but anything more than that and I get the error "there was a problem displaying the file" my project files are simply too big to upload. But I can give you a good description of how I am creating them. I have all of my project files using Autocad Architecture xref'd into a view file. I then type in Export and choose the DWFx extension, and press save. I have tried to bind the xref's and I get the same error result. I have tred this usin Autocad Architecture 2008-2009-2010.
All with the same results.
It seems to stem from the projects created under 2009
(Before pressing the post button, I attempted to upload a DWF and DWG file that was having problems, I reduced them to the smallest file size I could possably do, and it would not allow me to upload them due to size [
Re: "There was a problem displaying the file"
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07-08-2009 08:23 PM in reply to:
noahma
Thank you for your persistence and patience.
Maybe you could please try to separate the DWG and DWF files into a few smaller individual zip files and then try to upload them again?
Silvia

Silvia Cao
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
Maybe you could please try to separate the DWG and DWF files into a few smaller individual zip files and then try to upload them again?
Silvia

Silvia Cao
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
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08-19-2009 03:28 AM in reply to:
noahma
Hi,
I am having the same problem. I think it is related to the render materials used in the model. I allready tried to disable any 'procedural mappings' used in the material's but to no effect.
when i change my display-representation to anything other then 'Bouwkundig VIZ', i have no problem creating a 3DDWF
i attached 2 files for you to test
thanx in advance
I am having the same problem. I think it is related to the render materials used in the model. I allready tried to disable any 'procedural mappings' used in the material's but to no effect.
when i change my display-representation to anything other then 'Bouwkundig VIZ', i have no problem creating a 3DDWF
i attached 2 files for you to test
thanx in advance
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08-19-2009 03:32 AM in reply to:
noahma
and the DWG file
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08-19-2009 03:09 PM in reply to:
noahma
Hi,
I verified the DWF file you attached cannot be opened in ADR 2010.
I was able to Publish your DWG file using AutoCAD 2010 SP1 and view the DWF and DWFx files in ADR 2010. However, I did get a warning, "Incompatible or missing plot style.' when publishing the DWF and DWFx files. Also, both of my DWF/DWFx files were smaller.
I suspect either there is a problem with the Page setup for the 2D "Work" layout that might be corrupting the DWF file.
Experiments:
3D model only - 3DDWF command.
1. Open the DWG file. 2. Select the Model tab. Enter "3DDWF". This will publish a 3D DWF file.
3D model only - Publish, delete the Layout tab in the Publish dialog.
1. Open the DWG file. 2. Enter Publish. Select the Work layout, right click, delete. Publish.
3D model only - Publish, delete the layout tab in the DWG file. (Do not save! or test with a copy.)
1. Open the DWG file. Right click on the "Work" layout tab and delete it. Publish.
I would like to figure out if the 2D layout is causing problems or if there is a problem with 3D publishing.
Please let us know if you can create a 3D DWF file.
Thank you,
Kevin

Kevin Moore
Test Development
AutoCAD
Autodesk, Inc.
I verified the DWF file you attached cannot be opened in ADR 2010.
I was able to Publish your DWG file using AutoCAD 2010 SP1 and view the DWF and DWFx files in ADR 2010. However, I did get a warning, "Incompatible or missing plot style.' when publishing the DWF and DWFx files. Also, both of my DWF/DWFx files were smaller.
I suspect either there is a problem with the Page setup for the 2D "Work" layout that might be corrupting the DWF file.
Experiments:
3D model only - 3DDWF command.
1. Open the DWG file. 2. Select the Model tab. Enter "3DDWF". This will publish a 3D DWF file.
3D model only - Publish, delete the Layout tab in the Publish dialog.
1. Open the DWG file. 2. Enter Publish. Select the Work layout, right click, delete. Publish.
3D model only - Publish, delete the layout tab in the DWG file. (Do not save! or test with a copy.)
1. Open the DWG file. Right click on the "Work" layout tab and delete it. Publish.
I would like to figure out if the 2D layout is causing problems or if there is a problem with 3D publishing.
Please let us know if you can create a 3D DWF file.
Thank you,
Kevin

Kevin Moore
Test Development
AutoCAD
Autodesk, Inc.
Re: "There was a problem displaying the file"
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08-19-2009 09:50 PM in reply to:
noahma
1. problem displaying files.
2. same, problem displaying file.
3. same, problem displaying the file.
I have no idea what is causing this.
If I create the project for Autocad Architecture in Autocad Architecture 2008, it has no problem creating the DWFX, it only happens when I create a project in 2009, then attempt to create a DWFX file out of that project.
Thank you for the replys. I am glad I am not going crazy, and others may be having the same problems as I am.
2. same, problem displaying file.
3. same, problem displaying the file.
I have no idea what is causing this.
If I create the project for Autocad Architecture in Autocad Architecture 2008, it has no problem creating the DWFX, it only happens when I create a project in 2009, then attempt to create a DWFX file out of that project.
Thank you for the replys. I am glad I am not going crazy, and others may be having the same problems as I am.
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08-19-2009 11:02 PM in reply to:
noahma
I am sorry, i did not mention that i was trying to create a 3D DWF only.
The attached DWF was created using the 3DDWF command from ACA2009
I tried the same method in ACA2010, but it has the same result.
I think it has something to do with the materials used. When i switch display configuration's to anything but 'Bouwkundig VIZ' i have no problem creating a 3DDWF
I will try the other 2 options you mentioned and report back to you
TIA
Wouter
The attached DWF was created using the 3DDWF command from ACA2009
I tried the same method in ACA2010, but it has the same result.
I think it has something to do with the materials used. When i switch display configuration's to anything but 'Bouwkundig VIZ' i have no problem creating a 3DDWF
I will try the other 2 options you mentioned and report back to you
TIA
Wouter
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08-20-2009 12:19 AM in reply to:
noahma
Alas,
the other 2 methodes you mentioned did not work either.
The problem is restricted to the 'Bouwkundig VIZ' display configuration in the DWG. I normally use this representation for e.g. creating artist impressions.
the other 2 methodes you mentioned did not work either.
The problem is restricted to the 'Bouwkundig VIZ' display configuration in the DWG. I normally use this representation for e.g. creating artist impressions.


