Autodesk Design Review

[#1]

Hello-

I'm testing a new machine our department plans to upgrade to in the near future.  One issue that I've come across is when I attempt to create a pdf from Design review using the Adobe PDF printer.  I always get a message statinng "the printer is not available for printing".  This is the only application I have found this issue with, creating pdfs from documents, spreadsheets, etc. has posed no issues, only in design review & it's a very convenient feature that we rely on hevily to send pdfs to consultants who haven't been "inspired" enough to begin using DWFs.  It keeps file sizes down and there aren't the "missing font" issues that we have when creating a pdf directly from ACA.   We have Adobe Acrobat 9 Professional, v9.3.3.  Here are my system specs:

Lenovo Thinkstation S20

XP Pro x64 Edition SP 2

Intel Xeon Processor- W3520 @ 2.67 GHz

6 GB of RAM

Nvidia Quadro FX1800- 768MB

ADR 2010

Any help would be greatly appreciated.

Todd

[#2]

Thank you for reporting this issue.

I can’t reproduce this issue.

Please try to print your file by: right click on your file and select print.

Please let us know if these worked for you.

[#3]

That didn't work any differently for me.  It has to be an issue with Adobe Acrobat, I downloaded a free pdf creator on the web and my file was created without issue.

Any other ideas?  I'll probably have to contact adobe.

[#4]

I was unable to reproduce your issue too.

Could you please try to check whether there is any other printing task blocked in queue?

We can get "the printer is not available for printing" prompt while some print jobs are executing on other print drivers.

Try to clean up all existing print jobs and reboot your computer.

Hope it helps,

-Dicky

Dicky Shu

SQA Engineer 

DWF Writer Customer Support

Autodesk

Dicky Shu

SQA Engineer

Autodesk Design Review Customer Support

Autodesk

[#5]

It's probably a compatibility issue for printing a document in a 32bit application on a computer that is running a 64bit version of Windows. Please install this Microsoft service pack and try again.

Hope that helps.