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    Autodesk Design Review

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    Employee
    Posts: 106
    Registered: ‎06-08-2009

    Re: ADR 2012 installation issue collection

    05-12-2011 08:17 PM in reply to: MaxviewTV

     

    Hi,

     

    Thank you for your feedback.

     

    For Windows & 64bit system, the cache folder is C:\Program Files (x86)\Common Files\Akamai\Cache\.

     

    The installer will install the Akamai NetSession Interface in your computer, then download required components for Design Review by Akamai Interface, and install components automatically at last.

     

    So please make sure you have uninstalled the Akamai Netsession Interface, and then run the installer.

     

    If you still fail to install VC++ component by these steps, please try to find out the component in cache folder and install it manually, then try the installer application again.

     

     



    Ben Wu
    SW Engineer
    PSEB-GE-ACRD
    Autodesk, Inc.
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    Contributor
    MaxviewTV
    Posts: 13
    Registered: ‎04-27-2011

    Re: ADR 2012 installation issue collection

    05-13-2011 08:50 AM in reply to: wube

    Hi Ben,

     

    Still no luck. I tried the uninstall and reinstall and it still did not work. Then I tried to install the VC ++ manually from the Cache folder and got the same error message as when I try to install the ADR 2012 package.

     

    Attached is the screen shot of when the manual install failed.

     

    Thank you again.

     

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    New Member
    Fragbert
    Posts: 1
    Registered: ‎05-25-2011

    Re: ADR 2012 installation issue collection

    05-25-2011 01:46 PM in reply to: dickyshu

    I just want to point out how profoundly STUPID the Design Review 2012 install routine is set up to check for the requisite Visual Studio runtimes.

     

    The installer is fatally flawed in that the .MSI only allows the installation to continue if the INITIAL RELEASES of 2005, 2008 and 2010 runtimes are present - and WILL NOT install if you have (wisely) installed the latest updated versions from microsoft (which are pushed down and available from windows update). All three runtimes have updated versions released as critical updates from Microsoft, dated this year (2011).

     

    So in order to automate an unattended install of this package, I first have to install the horribly outdated original runtimes, run the autodesk installers, then run the updated runtime installers to ensure the PC is not left with a gaping security hole. What a waist of time!

     

    FYI - the latest versions of the required runtimes (that I suggest everybody install if you have not already) are:

    KB2467175 for 2005 runtimes

    KB2467174 for 2008 runtimes

    KB2467173 for 2010 runtimes

     

    These are not "patches" per se, they are complete, stand alone full versions of the runtimes.

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    Valued Contributor
    Posts: 53
    Registered: ‎09-03-2009

    Re: ADR 2012 installation issue collection

    05-26-2011 03:12 PM in reply to: johnsoap

    This did not work for me. And since I can't see any difference between ADR 2012 and ADR 2011, apart from this problem in 2012, I decided to go back to 2011. However I can't find it??????

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    Employee
    Posts: 130
    Registered: ‎08-05-2009

    Re: ADR 2012 installation issue collection

    05-26-2011 07:21 PM in reply to: Projectmax1

    Hi,

     

    Thanks for trying ADR 2012, you can view the difference in what's new:

    http://images.autodesk.com/adsk/files/adr2012_readme.htm

     

    Here you are the ADR 2011 download link if you're going to revert back:

    http://usa.autodesk.com/adsk/servlet/pc/item?id=16402480&siteID=123112

     

    Regards,

    -Dicky

     

     



    Dicky Shu
    SQA Engineer
    PSEB-GE-ACRD PSEB
    Autodesk, Inc.

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    Contributor
    MaxviewTV
    Posts: 13
    Registered: ‎04-27-2011

    Re: ADR 2012 installation issue collection

    05-27-2011 05:54 AM in reply to: dickyshu

    Hi Dicky,

     

    I'm not even able to install the 2011 version so I'm going back to 2010 which worked perfectly for me. However, I'm only able to open and read DWF files but not DWG files from the 2010 version for some reason. Any suggestions of what to do so that I can at least open and read a DWG file?

     

    Thank you.

     

     

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    Employee
    Posts: 130
    Registered: ‎08-05-2009

    Re: ADR 2012 installation issue collection

    05-30-2011 06:32 PM in reply to: MaxviewTV

    Hi,

     

    ADR cannot view DWG file independently. In order to open a DWG file with ADR 2010, you need to install the same version of DWG View tools (AutoCAD 2010 or DWG Trueview 2010).

     

    Thanks,

    -Dicky

     



    Dicky Shu
    SQA Engineer
    PSEB-GE-ACRD PSEB
    Autodesk, Inc.

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    Contributor
    MaxviewTV
    Posts: 13
    Registered: ‎04-27-2011

    Re: ADR 2012 installation issue collection

    05-31-2011 03:06 AM in reply to: dickyshu

    Thank you, Dicky. I'll give it a try.

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    Member
    JonRE
    Posts: 4
    Registered: ‎06-07-2011

    Re: ADR 2012 installation issue collection

    06-07-2011 10:46 AM in reply to: jandrews407

    I can't install Autodesk 2012 on Windows XP SP3 from the downloaded executable.  It fails and gives me the error which I have attached.  I also included log files.

     

     

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    Member
    cpulsoni
    Posts: 4
    Registered: ‎06-09-2011

    Re: ADR 2012 installation issue collection

    06-09-2011 01:28 AM in reply to: dickyshu

    Hello,

    when i try to install ADR12 I have this error msg. Please can you help me to resolve it?

    

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