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Re: ADR 2012 installati on issue collection
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Hello,
I am having trouble installing the ADR 2011 MSI, using the command to create a log file. On a Windows 7 64bit computer.
Attached is a screenshot and the log file.
I have also tried to install the EXE file without success. Attached is a screenshot of the the latest error. Earlier I received other errors.
Thank you,
Tony
Re: ADR 2012 installati on issue collection
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ADR2012 will not install on my system
Windows 7 x64.
Autodesk TrueView2012 is already installed.
The screen I get has already been posted. See post #7. Same exact message.
The install log is attached.
I have tried a couple of times. I am unchecking the options to download TrueView (already installed) or the browser addon (Don't need that).
Re: ADR 2012 installati on issue collection
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I cannot install ADR 2012 on my machine running windows 7 64. I even clean up my registery with ParetoLogic PC Health Advisor and downloaaded my install files from your site but I always get the same error code.
Attached is the error log.
Thank you
Re: ADR 2012 installati on issue collection
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I have been trying to install AutoDesk Design Review 2012 on a Win 7 x64 system all day with no luck. I downloaded/installed the correct C++ runtimes and am now getting stuck on "Prepare for installing...". I have attached a screen shot. It will sit there as long as you let it and makes no progress. I have TrueView 2012 already installed on the machine. Any suggestions?
Thanks!
Jerry Benzie
Appleton Papers Inc
Re: ADR 2012 installati on issue collection
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UPDATE: I uninstalled the Akamai services and now I get the following error: "Installation failed. Please check your internet connection and try again. The following failed to install: Autodesk Design Review 2012 (0x2: Failed downloading component.)"
Again, I am running Win 7 x64. There is nothing in the ...Akamai\Cache directory. I have wasted an entire day on this issue. Very frustrating... Hard to believe this issue isn't fixed or the whole install process not redesigned.
Re: ADR 2012 installati on issue collection
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Thank you for reporting this issue.
If the web installer does not work on your machine. You can downlaod the MSI package from here, unzip and install it manually.
Any further question please let me know.

Herbert He
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
Re: ADR 2012 installati on issue collection
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Thanks for the reply Herbert.
While waiting for a reply I had found that link, downloaded the 2012 MSI, and ran the install. It too does not install. If you like I can re-run the MSI and post the error(s).
Tony
Re: ADR 2012 installati on issue collection
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I had the same problem recently after ADR updated itself (It wouldn't open files and wouldn't re-install).
I found this fix in a similar forum and I was able to re-install ADR successfully afterwards.
(I also had uninstalled the non-functioning versions of ADR and and the viewer program.
Uninstall "Akamai NetSession Interface" from add or remove programs
I uninstalled another Akamai NetSession program that was next to the first one.
Re: ADR 2012 installati on issue collection
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i am getting the same "can't connect to internet". i have tried everything i read here. granted i am not that savvy on anything outside of revit. i have wasted 2 days trying to get design review. somebody please tell me how to get design review installed and working again
Re: ADR 2012 installati on issue collection
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I receive the same message. I use a Dell Precision M4400 with Windows XP Pro. I am trying to install the DWF reader. I have autocad lite 2012 on this machine. Is it possible to view DWF's with Autocad lite 2012? how? Thanks for your help!



