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    Autodesk Design Review

    Reply
    Member
    TonyC-PTCS
    Posts: 3
    Registered: ‎01-30-2012

    Re: ADR 2012 installation issue collection

    01-30-2012 05:41 PM in reply to: herbert.he

    Hello,

     

    I am having trouble installing the ADR 2011 MSI, using the command to create a log file.  On a Windows 7 64bit computer.

    Attached is a screenshot and the log file.

     

    I have also tried to install the EXE file without success.  Attached is a screenshot of the the latest error.  Earlier I received other errors.

     

    Thank you,

    Tony

     

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    Member
    Posts: 4
    Registered: ‎01-14-2010

    Re: ADR 2012 installation issue collection

    02-10-2012 08:53 AM in reply to: dickyshu

    ADR2012 will not install on my system

    Windows 7 x64.

    Autodesk TrueView2012 is already installed.

     

    The screen I get has already been posted. See post #7. Same exact message.

     

    The install log is attached.

     

    I have tried a couple of times. I am unchecking the options to download TrueView (already installed) or the browser addon (Don't need that).

     

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    New Member
    m-colomb
    Posts: 1
    Registered: ‎02-21-2012

    Re: ADR 2012 installation issue collection

    02-21-2012 08:33 AM in reply to: dickyshu

    I cannot install ADR 2012 on my machine running windows 7 64. I even clean up my registery with ParetoLogic PC Health Advisor and downloaaded my install files from your site but I always get the same error code.

    Attached is the error log.

     

    Thank you

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    Member
    JBenzie
    Posts: 4
    Registered: ‎02-21-2012

    Re: ADR 2012 installation issue collection

    02-21-2012 11:00 AM in reply to: dickyshu

    I have been trying to install AutoDesk Design Review 2012 on a Win 7 x64 system all day with no luck. I downloaded/installed the correct C++ runtimes and am now getting stuck on "Prepare for installing...". I have attached a screen shot. It will sit there as long as you let it and makes no progress. I have TrueView 2012 already installed on the machine. Any suggestions?

     

    Thanks!

     

    Jerry Benzie

    Appleton Papers Inc

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    Member
    JBenzie
    Posts: 4
    Registered: ‎02-21-2012

    Re: ADR 2012 installation issue collection

    02-21-2012 12:29 PM in reply to: JBenzie

    UPDATE: I uninstalled the Akamai services and now I get the following error: "Installation failed. Please check your internet connection and try again. The following failed to install: Autodesk Design Review 2012 (0x2: Failed downloading component.)"

     

    Again, I am running Win 7 x64. There is nothing in the ...Akamai\Cache directory. I have wasted an entire day on this issue. Very frustrating... Hard to believe this issue isn't fixed or the whole install process not redesigned.

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    Employee
    Posts: 338
    Registered: ‎03-05-2008

    Re: ADR 2012 installation issue collection

    02-21-2012 07:03 PM in reply to: TonyC-PTCS

    Thank you for reporting this issue.

     

    If the web installer does not work on your machine. You can downlaod the MSI package from here, unzip and install it manually. 

     

    Any further question please let me know.



    Herbert He
    SW Engineer
    PSEB-GE- ACRD PSEB
    Autodesk, Inc.
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    Member
    TonyC-PTCS
    Posts: 3
    Registered: ‎01-30-2012

    Re: ADR 2012 installation issue collection

    02-21-2012 08:18 PM in reply to: herbert.he

    Thanks for the reply Herbert.

     

    While waiting for a reply I had found that link, downloaded the 2012 MSI, and ran the install.  It too does not install.  If you like I can re-run the MSI and post the error(s).

     

    Tony

     

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    New Member
    Posts: 1
    Registered: ‎04-12-2012

    Re: ADR 2012 installation issue collection

    04-12-2012 10:49 AM in reply to: dickyshu

    I had the same problem recently after ADR updated itself (It wouldn't open files and wouldn't re-install).

    I found this fix in a similar forum and I was able to re-install ADR successfully afterwards.

    (I also had uninstalled the non-functioning versions of ADR and and the viewer program.

     

    Uninstall "Akamai NetSession Interface" from add or remove programs

    I uninstalled another Akamai NetSession program that was next to the first one.

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    Member
    Posts: 4
    Registered: ‎05-08-2012

    Re: ADR 2012 installation issue collection

    05-08-2012 12:16 PM in reply to: dickyshu

    i am getting the same "can't connect to internet". i have tried everything i read here. granted i am not that savvy on anything outside of revit. i have wasted 2 days trying to get design review. somebody please tell me how to get design review installed and working again

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    New Member
    Posts: 1
    Registered: ‎05-17-2012

    Re: ADR 2012 installation issue collection

    05-17-2012 01:29 PM in reply to: dickyshu

    I receive the same message.  I use a Dell Precision M4400 with Windows XP Pro.  I am trying to install the DWF reader.  I have autocad lite 2012 on this machine.  Is it possible to view DWF's with Autocad lite 2012? how?  Thanks for your help!

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