Autodesk Design Review

[#1]

Good afternoon

I am having the same problem with ADR 2012, ( inetrnal error 0*643 ).

Am able to download but will not install on Windows XP, have you found a solution ?

Any help would be most appreciated.

[#2]

Thank you for your feedback.

Please attach the log file to this thread for investigation.

SetupADR2012.log in the folder:

Windows 7

C:\Users\[your user name]\AppData\Local\Temp\AutodeskDesignReview2012Logs\

Windows XP

C:\Documents and Settings\[your user name]\Local Settings\Temp\AutodeskDesignReview2012Logs\

And please make sure you have admin access to run the installer.

[#3]

Thank you for your feedback.

Please attach the log file to this thread for investigation.

SetupADR2012.log in the folder:

Windows 7

C:\Users\[your user name]\AppData\Local\Temp\AutodeskDesignReview2012Logs\

Windows XP

C:\Documents and Settings\[your user name]\Local Settings\Temp\AutodeskDesignReview2012Logs

And please make sure you have admin access to run the installer.

[#4]

Hello Ben Wu

regards for your answer.

Yes I'm the admin. In attach the log required.

Claudio Pulsoni

[#5]

Hi,

Please try the following steps:

1. Download and install the Windows Installer Cleanup Utility.
2. Run the Windows Installer Cleanup Utility from Start/Programs, and remove all the detected versions of ADR.
3. Install ADR 2012.

Hope this helps.

[#6]

Here is the log file.

[#7]

Could you please check if you can modify the register value at HKEY_LOCAL_MACHINE\Software\Classes\.dwfx\PersistentHandler manually?

Thank you

[#8]

 Hello Ben Wu,

I cleaned the register and now ADR12 running very well.

Best regards for your immediatly and professional support this is one of reason why i continue to use autocad.

best  regards

Claudio Pulsoni

[#9]

Hello,

I have trouble with installer complaing about VC++ runtimes, and I am running the full installer version - SetupDesignReview2012_bundle.exe.

I have attached installer log and screenshot of the runtimes that are already installed on my Win7 SP1 x64.

Thank you.

[#10]

Well, I figured that ADR was looking for a specific version of some VC++ runtime, and Windows perhaps was not letting ADR to install it because a newer version was already in the system.

What I just did is, that I uninstalled every VC++ runtime I had, and let ADR have its day.

I have attached screnshot which shows runtimes that were installed by ADR.

From what I can tell the problem was that I already had VC++ 2010 v10.0.40219 installed (this is VC++ 2010 SP1) but ADR wanted to have an older VC++ 2010 v10.0.30319.

It would be nice if this issue would be fixed for a future version(s) of installer, so that ADR would not demand older version of a runtime which Windows does not let to install.