Autodesk Design Review

[#1]

Downloaded the installation package and gave it a try. Good news: the installation no longer stops on the Visual Studio 2008 c++ Runtime error. Bad news: Now it stops on Visual Studio 2010 c++ Runtime internal error 0x0... (Visual Studio 2010 runtime already installed in the computer.) However, deleting the 2010 runtime component and Akamai from the computer and then running the installation again seems to fix that.

[#2]

Hi -

Yes, the Akamai download manager has a defect, so we need uninstall it first then relaunch ADR bootstrapper installer to refresh all cached files.

Leon Shi
SWD Manager
PSEB-GE-ACRD
Autodesk, Inc.

[#3]

Leon,

Please post the link to the new downloaded. I've been having the same problem and Hasim suggested I join this forum. 

Thank you.

[#4]

Hi Dear Customer -

There is no new download link, you can still refer to ADR offical download page:

http://usa.autodesk.com/adsk/servlet/pc/index?siteID=123112&id=12423405

Akamai just update the online download manager, so please do uninstall "Akamai NetSession Interface" from control panel before reinstall ADR from bootstrapper.

If you still got problem with install, please go to following page for local download installers:

http://usa.autodesk.com/adsk/servlet/pc/item?siteID=123112&id=10336080

Thanks,

-Leon

[#5]

If anyone still has problems installing ADR 2012, please let us know.

Also Leon mentioned above, we believe we fully fixed the problem, but if you are still encountering a problem, we want to know so that we can fix any remaining issue.

Regards,

[#6]

Hello,

I followed your directions but the problem persists!

This is extremely frustrating. 

Any other suggestions?

Thank you.

[#7]

Thank you for your feedback.

Please attch the log file to this thread for investigation.

SetupADR2012.log in the folder:

Windows 7

C:\Users\[your user name]\AppData\Local\Temp\AutodeskDesignReview2012Logs

Windows XP

C:\Documents and Settings\[your user name]\Local Settings\Temp\AutodeskDesignReview2012Logs

And if the file vc9redist_x86.exe exist in the folder C:\Program Files\Common Files\Akamai\Cache\37309\, please install it manually, and try to run the install application again.

[#8]

T

[#9]

Hi,

Please do uninstall "Akamai NetSession Interface" from control panel before reinstall ADR from bootstrapper.

If this doesn't work for you, could you please attach the screen shot of the folder "C:\Program Files\Common Files\Akamai\Cache\" and tell me the detail of your Operation System?

Thank you,

[#10]

Hi Ben,

There is no Akamai file in my computer. I'm using a Sony Vaio vgn-fw with Windows 7 pro 64 bit.

ADR 2010 installs and runs but not 2012. I need to view DWG files but cannot with ADR 2010.

Thank you very much.