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    Autodesk Design Review

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    Member
    paul010uk
    Posts: 3
    Registered: ‎04-27-2011

    Re: ADR 2012 installation issue collection

    04-28-2011 01:49 AM in reply to: dickyshu

    As I said above, I have the same issue as raygbmw1 on XP. I can't run that file manually because it isn't there. The installer ends with the 0x0 error before it is even downloaded.

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    Contributor
    Posts: 14
    Registered: ‎08-10-2006

    Re: ADR 2012 installation issue collection

    04-28-2011 06:12 AM in reply to: wube

    Who owns this issue?  Microsoft, Autodesk, the user? 

     

    I would like to install ADR on multiple workststions and the gymanstics that I need to go through to install it are making it very time consuming and tedious.

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    Distinguished Contributor
    Posts: 148
    Registered: ‎11-13-2006

    Re: ADR 2012 installation issue collection

    04-28-2011 07:41 AM in reply to: jandrews407

    I don't seem to have a runtime installer there. I've attached a screen shot of what is in that directory that you refered to. By the dates and naming, they both appear to be related to 2011. One more bit of information, I installed Civil 3D 2012 & ADR installed without issue. I'm in the same boat as jandrews, I'm wanting to set up a simple group policy that will put ADR & True View on all our "non-CAD" computers. roughly about 125 machines.

    cache.PNG

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    Employee
    Posts: 106
    Registered: ‎06-08-2009

    Re: ADR 2012 installation issue collection

    04-29-2011 12:24 AM in reply to: paul010uk

    Hi,

     

    Could you attach a screen shot of what is in the directory "C:\Program Files\Common Files\Akamai\Cache\37309\"?

     

    Thank you



    Ben Wu
    SW Engineer
    PSEB-GE-ACRD
    Autodesk, Inc.
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    Member
    panama2011
    Posts: 5
    Registered: ‎04-29-2011

    Re: ADR 2012 installation issue collection

    04-29-2011 07:19 PM in reply to: dickyshu

    0*643 (internal error ), so very frustrating. am able to download ADR 2012, but won't install

     

    PLEASE HELP !!!!!!

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    Distinguished Contributor
    Posts: 148
    Registered: ‎11-13-2006

    Re: ADR 2012 installation issue collection

    05-02-2011 07:29 AM in reply to: wube

    I don't have that directory

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    Member
    paul010uk
    Posts: 3
    Registered: ‎04-27-2011

    Re: ADR 2012 installation issue collection

    05-03-2011 07:12 AM in reply to: wube

    "Could you attach a screen shot of what is in the directory "C:\Program Files\Common Files\Akamai\Cache\37309\"?"

     

    This directory 37309 does not exist. There are two other directories with single-number names, like "7" (sorry I don't have the laptop with me, it has been issued to our user)

     

    The installer bombs out so quickly I don't think it has the chance to download anything at all.

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    New Member
    HKItilakeskus
    Posts: 2
    Registered: ‎05-04-2011

    Re: ADR 2012 installation issue collection

    05-04-2011 04:19 AM in reply to: dickyshu

    I've begun having issues installing ADR recently. Computers are Windows 7 32-bit Enterprise editions, tried on several different computers. (All computers have same updates installed.) Installation stops on error regarding Microsoft Visual Studio c++ 2008, internal error 0x0, same as others have reported. Manually installing the runtime component does not help, it looks as though the installation program doesn't recognize that the component is installed. Tried using the MSI package, same problem. Uninstalling the 2008 runtime, re-installing it, no help. Tried uninstalling Akamai and re-running the installation package, still the same problem. SetupADR2012.log says:

    "Installing Visual Studio 2008 SP1 C++ Runtime
    !!!Failed to install, unrecognized extension"

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    New Member
    tpelbud
    Posts: 1
    Registered: ‎03-26-2011

    Re: ADR 2012 installation issue collection

    05-04-2011 05:26 AM in reply to: HKItilakeskus

    Hello

     

    I've the same problem as HKItliakeskus on two computers. A few days ago on another computer everything was OK. 

    The all three computers are after reinstalling Windows.

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    Employee
    LeonShi
    Posts: 10
    Registered: ‎05-05-2011

    Re: ADR 2012 installation issue collection

    05-05-2011 12:57 AM in reply to: tpelbud

    Hi Dear Customers -

     

    Thanks for your information!

     

    We had analyzed and diagnosed these issues, we believe it's due to a defect with download manager and already fixed it, so please kindly retry and download again! 

     

     



    Leon Shi
    SWD Manager
    PSEB-GE-ACRD
    Autodesk, Inc.

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