Autodesk Design Review

[#1]

Hi

can't install 2012 version om my computer. the default chooises are grey and i can't puch install button

I have tryed several times with same result

OS w7 64 bit English

DWG TrueView 2012

[#2]

Hi,

Thank you for posting.

From the snapshot you attached, we've noticed that DWG Trueview 2012 has been installed before, so that the installer blocks your attempt to install again.

Please go to program files folder to check if that application exists.

Thanks,

-Dicky

[#3]

Hi,

Please make sure you get admin right to run the ADR2012 installer.

You screen shot show that VS2010 C++ Runtime had download completed.

Please quit the installer application and run the VS2010 C++ Runtime installer manually.

The VS2010 C++ Runtime installer should exist in C:\Program Files\Common Files\Akamai\Cache\37309\.

If install succeed, run the ADR2012 installer again.

Thank you

[#4]

C:\Program Files\Common Files\Akamai\Cache\37309\

does not exist

[#5]

Trueview do exixt in the program folder

[#6]

Yes, I have admin rights.

I followed your instructions and installed the C++ manually with no problem.

Then back to download and had the same stall after downloading Microsoft .NET 4.  See attached screen shot.

Please help.

Thanks!

[#7]

I am having same issue.  Cannot install ADR 2012.

OS = XP 64 bit

Any solutions yet?

[#8]

Hi，

Please provide more details:

• Describe what's going on while installing
• Capture a screenshot
• Attach SetupADR2012.log file (C:\Documents and Settings\[your user name]\Local Settings\Temp\AutodeskDesignReview2012Logs)

So that we can help you to diagnose the problem.

Thanks,

-Dicky

[#9]

I've had the attached error all day.  First on my laptop which is 32bit and now on my desktop which is 64bit.  Please help.

[#10]

Hi,

From the screenshot, I guess you've downloaded DWG Trueview 2012 standalone installer.

ADR 2012 bootstrap installer will not show DWG Trueview 2012 install UI, maybe you can turn your question to DWG Trueview forum, there you will get answered:

http://forums.autodesk.com/t5/DWG-TrueView/bd-p/109

Thank you!

-Dicky