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    Autodesk DWF Viewer

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    Member
    Posts: 3
    Registered: ‎08-24-2006

    Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    6174 Views, 7 Replies
    08-24-2006 05:27 AM
    We're using DWG TrueView 2.0.0.161.

    On of our users, gets all of an sudden, the following error:

    "Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh"

    This happens when he wants to view any AutoCAD drawing on his system. Other users using DWG TrueView aren't affected.

    A reinstallation of DWG TrueView didn't solve the problem.

    Who has an idea what might be the problem.

    I found another thread on this board, where two people mention the exactly same error:
    http://discussion.autodesk.com/thread.jspa?threadID=456324
    Please use plain text.
    *Scott Sheppard \(Autodesk\)

    Re: Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    08-24-2006 06:02 AM in reply to: sasautit
    I am sorry one of your users is having problems. Unfortunately the crash
    location (i.e. 84e42dh) does not help us much. Each computer is different.
    It's like knowing that your address is "123 Elm Street" but not knowing what
    city or state you live in. You should have this user try Autodesk DWG
    TrueView 2007. It has many defect corrections from the previous version.

    http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=6703536

    wrote in message news:5305751@discussion.autodesk.com...
    We're using DWG TrueView 2.0.0.161.

    On of our users, gets all of an sudden, the following error:

    "Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at
    84e42dh"

    This happens when he wants to view any AutoCAD drawing on his system. Other
    users using DWG TrueView aren't affected.

    A reinstallation of DWG TrueView didn't solve the problem.

    Who has an idea what might be the problem.

    I found another thread on this board, where two people mention the exactly
    same error:
    http://discussion.autodesk.com/thread.jspa?threadID=456324
    Please use plain text.
    Member
    Posts: 3
    Registered: ‎08-24-2006

    Re: Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    08-24-2006 06:12 AM in reply to: sasautit
    Scott, thanks for your reply.
    I'm aware that the address in an error message doesn't tell much. But in this case the address is the same for each drawing. Even more unique, other member on this board have the same error, with the same addressed. See the link in my previous post to another thread.
    I think best solution will be installing the 2007 version. But, is this one stable already?
    Please use plain text.
    *Scott Sheppard \(Autodesk\)

    Re: Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    08-24-2006 08:30 AM in reply to: sasautit
    Yes. AutoCAD 2007 is more stable than its previous versions.

    wrote in message news:5305832@discussion.autodesk.com...
    Scott, thanks for your reply.
    I'm aware that the address in an error message doesn't tell much. But in
    this case the address is the same for each drawing. Even more unique, other
    member on this board have the same error, with the same addressed. See the
    link in my previous post to another thread.
    I think best solution will be installing the 2007 version. But, is this one
    stable already?
    Please use plain text.
    *Scott Sheppard \(Autodesk\)

    Re: Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    08-24-2006 08:31 AM in reply to: sasautit
    While the statement below is true, I meant to say that DWG TrueView 2007 is
    more stable than its previous versions.

    "Scott Sheppard (Autodesk)" wrote in message
    news:5306201@discussion.autodesk.com...
    Yes. AutoCAD 2007 is more stable than its previous versions.

    wrote in message news:5305832@discussion.autodesk.com...
    Scott, thanks for your reply.
    I'm aware that the address in an error message doesn't tell much. But in
    this case the address is the same for each drawing. Even more unique, other
    member on this board have the same error, with the same addressed. See the
    link in my previous post to another thread.
    I think best solution will be installing the 2007 version. But, is this one
    stable already?
    Please use plain text.
    Member
    Posts: 3
    Registered: ‎08-24-2006

    Re: Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    08-25-2006 07:26 AM in reply to: sasautit
    PROBLEM SOLVED !!!

    This is what is did:

    1) Uninstall Autodesk DWG TrueView.

    2) Remove the directory (including files and subdirectories):

    C:\Documents and Settings\\Application Data\Autodesk\DWG TrueView 2

    C:\Documents and Settings\\Local Settings\Application Data\Autodesk\DWG TrueView 2

    C:\Program Files\VoloView

    3) Start the Registry Editor. Remove the Branches:

    \\HKLM\SOFTWARE\Autodesk

    \\HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders

    and all other branches and keys with the text "Autodesk".

    4) Reboot system.

    5) Reinstall the application. It works again.
    Please use plain text.
    *Scott Sheppard \(Autodesk\)

    Re: Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    08-25-2006 08:18 AM in reply to: sasautit
    Good to hear. I guess this can be the prescribed remedy for the 84e42dh
    crash.

    wrote in message news:5307499@discussion.autodesk.com...
    PROBLEM SOLVED !!!

    This is what is did:

    1) Uninstall Autodesk DWG TrueView.

    2) Remove the directory (including files and subdirectories):

    C:\Documents and Settings\\Application Data\Autodesk\DWG TrueView 2

    C:\Documents and Settings\\Local Settings\Application
    Data\Autodesk\DWG TrueView 2

    C:\Program Files\VoloView

    3) Start the Registry Editor. Remove the Branches:

    \\HKLM\SOFTWARE\Autodesk

    \\HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders

    and all other branches and keys with the text "Autodesk".

    4) Reboot system.

    5) Reinstall the application. It works again.
    Please use plain text.
    Member
    Posts: 3
    Registered: ‎01-12-2010

    Re: Fatal Error: Unhandled Access Violation Writing 0x01c4 Exception at 84e42dh

    01-13-2010 07:55 AM in reply to: sasautit
    Hello-
    I am going to try your solution for my FATAL ERROR problem (See Attached).
    But I do not know what the Registry Editor is. Can you please direct me?

    Thank you!
    Please use plain text.