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    New Member
    Posts: 1
    Registered: ‎03-30-2010

    Disappearing Toolbar

    348 Views, 2 Replies
    03-30-2010 08:42 AM
    When I first open a file, I am seeing a toolbar with "Home, Markups and Measurments and Tools". However the if I try to open another drawing, that toolbar is gone. I close the browser and relaunch and it works fine again. Open another file and you guessed it - gone again. Any ideas?
    Please use plain text.
    *Bill Bai(Autodesk)

    Re: Disappearing Toolbar

    04-05-2010 07:54 PM in reply to: rrockwell
    Thank you for your question and I appreciate your
    frustration.

    This is an known issue using Design Review with IE7.
    You can read below discussion to find help solutions:
    http://discussion.autodesk.com/forums/thread.jspa?messageID=6189253

    Please let me know if I can be of any further help.

    -Bill
    ADR/DWF Customer Support
    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎05-04-2010

    Re: Disappearing Toolbar

    05-04-2010 07:40 AM in reply to: rrockwell
    Bill,

    This has been an issue with Design Review 2010 and now 2011 with IE7 and IE8, this makes it extremely difficult for us to ask our clients to upgrade. Is there any work around? Is Autodesk working to provide a fix? I would be willing to work with Autodesk if we can provide a solution?
    Please use plain text.