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    *Sheppard, Scott

    Word 97 errors - message only

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    30 Views, 3 Replies
    11-30-2001 02:02 AM
    You are running ProjectPoint inside of Internet Explorer. ProjectPoint is

    trying to run Word. Often times Word inside of ProjectPoint which is inside

    of Internet Explorer has problems. If you try running ProjectPoint as a

    stand-alone application, as in "c:\program files\Buzzsaw.com

    ProjectPoint\ProjectPoint.exe" does the problem still occur? My prediction

    is that it will not.


    "john" <here@there.com> wrote in message

    news:C7EC14BEA56C22F030758A54C7F0F996@in.WebX.maYIadrTaRb...

    > We are getting Winword errors when trying view or print documents from

    > either the local projectpoint application or even going out thru IE 5.0 to

    > access our project folders. We are using Word 97 to access word

    Documents.

    > The error we are getting is:

    >

    > This program has performed an illegal operations and will be shut down.

    > Once you click the details you get:

    >

    > WINWORD caused an invalid page fault in module WINWORD.EXE at

    0177:3000fe304

    >

    > We are getting this on multiple machine and even while using different

    Word

    > files on Projectpoint.


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    *Brown, Anne

    Word 97 errors - message only

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    11-30-2001 10:46 AM in reply to: *Sheppard, Scott
    The original of this message with attached file has been moved to
    Customer Files
    (news://discussion.autodesk.com/autodesk.autocad.customer-files or
    http://discussion.autodesk.com/WebX?14@@.ee940b5). Please do not post
    files or graphics in product support groups.

    See the newsgroup guidelines at
    http://discussion.autodesk.com/webx?groundrules.
    --
    Anne Brown
    Manager, Moderator
    Autodesk Product Support discussion groups
    Discussion Q&A: http://www.autodesk.com/discussion

    Subject:
    Word 97 errors
    Date:
    Fri, 30 Nov 2001 08:56:01 -0800
    From:
    "john"
    Newsgroups:
    autodesk.buzzsaw.projectpoint

    We are getting Winword errors when trying view or print documents from
    either the local projectpoint application or even going out thru IE 5.0
    to
    access our project folders. We are using Word 97 to access word
    Documents.
    The error we are getting is:

    This program has performed an illegal operations and will be shut down.
    Once you click the details you get:

    WINWORD caused an invalid page fault in module WINWORD.EXE at
    0177:3000fe304

    We are getting this on multiple machine and even while using different
    Word
    files on Projectpoint.

    I have attached the first error message that we get when this occurs.

    Thanks for you help!

    Brian

    Attachments: winworderror.bmp
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    *Smith, Greg

    Word 97 errors - message only

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    12-05-2001 12:23 AM in reply to: *Sheppard, Scott
    We have both environments setup - a couple using
    the EXE on the local machine and a couple accessing thru the web, both get the
    same error.  I am wondering because we are on a corporate network running
    Novell OS and Small business server (that uses Proxy Server) behind a
    firewall, could this come into play.  We only allow web and ftp traffic
    thru those specified ports.  Does Buzzsaw use specific ports besides port
    80 for web traffic?  Is there a list of  Pre Requisite requirements
    that we can check, like, the least size PC, the oldest Operating systems, the
    oldest version of office, and such that we can check to make sure that we do
    meet your requirements? 

     

    Thanks again!

     

     



    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">You
    are running ProjectPoint inside of Internet Explorer. ProjectPoint
    is

    trying to run Word. Often times Word inside of ProjectPoint which is
    inside

    of Internet Explorer has problems. If you try running
    ProjectPoint as a

    stand-alone application, as in "c:\program
    files\Buzzsaw.com

    ProjectPoint\ProjectPoint.exe" does the problem still
    occur? My prediction

    is that it will not.



    "john" <here@there.com> wrote in
    message

    news:C7EC14BEA56C22F030758A54C7F0F996@in.WebX.maYIadrTaRb...

    >
    We are getting Winword errors when trying view or print documents
    from

    > either the local projectpoint application or even going out
    thru IE 5.0 to

    > access our project folders. We are using Word 97 to
    access word

    Documents.

    > The error we are getting
    is:

    >

    > This program has performed an illegal operations
    and will be shut down.

    > Once you click the details you
    get:

    >

    > WINWORD caused an invalid page fault in module
    WINWORD.EXE at

    0177:3000fe304

    >

    > We are getting
    this on multiple machine and even while using
    different

    Word

    > files on
    Projectpoint.

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    *Sheppard, Scott

    Word 97 errors - message only

    Options
    12-05-2001 01:45 AM in reply to: *Sheppard, Scott
    It could be related to the firewall. You should
    open up 64.75.26.36 to be sure.


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    We have both environments setup - a couple using
    the EXE on the local machine and a couple accessing thru the web, both get the
    same error.  I am wondering because we are on a corporate network running
    Novell OS and Small business server (that uses Proxy Server) behind
    a firewall, could this come into play.  We only allow web and ftp traffic
    thru those specified ports.  Does Buzzsaw use specific ports besides port
    80 for web traffic?  Is there a list of  Pre Requisite requirements
    that we can check, like, the least size PC, the oldest Operating systems, the
    oldest version of office, and such that we can check to make sure that we do
    meet your requirements? 

     

    Thanks again!

     

     



    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">You
    are running ProjectPoint inside of Internet Explorer. ProjectPoint
    is

    trying to run Word. Often times Word inside of ProjectPoint which
    is inside

    of Internet Explorer has problems. If you try running
    ProjectPoint as a

    stand-alone application, as in "c:\program
    files\Buzzsaw.com

    ProjectPoint\ProjectPoint.exe" does the problem
    still occur? My prediction

    is that it will not.



    "john" <here@there.com> wrote in
    message

    news:C7EC14BEA56C22F030758A54C7F0F996@in.WebX.maYIadrTaRb...

    >
    We are getting Winword errors when trying view or print documents
    from

    > either the local projectpoint application or even going out
    thru IE 5.0 to

    > access our project folders. We are using Word 97
    to access word

    Documents.

    > The error we are getting
    is:

    >

    > This program has performed an illegal operations
    and will be shut down.

    > Once you click the details you
    get:

    >

    > WINWORD caused an invalid page fault in module
    WINWORD.EXE at

    0177:3000fe304

    >

    > We are getting
    this on multiple machine and even while using
    different

    Word

    > files on
    Projectpoint.

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