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    Active Contributor
    Posts: 46
    Registered: ‎10-24-2003

    Trouble with uploading files

    86 Views, 5 Replies
    08-07-2003 01:29 AM
    After I choose my ACAD file and hit finish an error pops up that say "The Server Threw an Exception". Does an one know what this means.

    Thanks

    Mike
    Please use plain text.
    *Sheppard, Scott

    Re: Trouble with uploading files

    08-07-2003 05:10 AM in reply to: mmyers
    You are having trouble communicating with the
    server. This normally happens when there are firewall issues. Perhaps your file
    has grown large enough that the time to upload it exceeds the timeout limit of
    your corporate firewall. What happens if you upload small files? Do they work
    every time?


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    After
    I choose my ACAD file and hit finish an error pops up that say "The Server
    Threw an Exception". Does an one know what this means.

    Thanks

    Mike

    Please use plain text.
    Active Contributor
    Posts: 46
    Registered: ‎10-24-2003

    Re:

    08-07-2003 05:10 AM in reply to: mmyers
    All files, large and small all get the same error message. I have done large files in the past without problems but now nothing goes thru. Would you have any othere suggestions.

    Mike
    Please use plain text.
    *Sheppard, Scott

    Re:

    08-08-2003 08:18 AM in reply to: mmyers
    What happens if you use the WebDAV interface? In
    Internet Explorer, use the file open menu item, remembering to click open as web
    page, and open
    href="https://webfolders.buzzsaw.com/sitename">https://webfolders.buzzsaw.com/sitename

    where sitename is your Buzzsaw site name.


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    All
    files, large and small all get the same error message. I have done large files
    in the past without problems but now nothing goes thru. Would you have any
    othere suggestions.

    Mike

    Please use plain text.
    Contributor
    Posts: 21
    Registered: ‎11-13-2003

    Re: Trouble with uploading files

    08-08-2003 08:33 AM in reply to: mmyers
    The most common cause of the "Server Threw and Exception" error is having an old version of Volo View Express installed. Try uninstalling your version of Volo View Express and installling version 2.01 available here:
    http://www.autodesk.com/voloviewexpress
    Please use plain text.
    *Kowalski, Jeff

    Re:

    08-08-2003 10:57 AM in reply to: mmyers
    Actually, the source of this error message is most
    likely the Xref scanner, which helps to find Xrefs in an uploaded DWG
    file.  The text is very misleading, apparently indicating there's something
    wrong with the Buzzsaw server.  In fact, it's a problem with the *client*
    side activity - in this case the Xref scanner that's part of the local Buzzsaw
    client program.  It's tough for us to control that message since it comes
    from the COM coordination service that's part of the OS.  (Technically
    speaking, the Xref scanner is a COM *server* even though it runs on the client
    side.)

     

    Very confusing I know, but I wanted to clarify that
    this particular error does not at all signify a problem with connectivity,
    firewalls, or the Buzzsaw service.  It's likely a conflict between
    different AutoCAD components upon which the local Buzzsaw client relies. 
    The most frequent culprit is a mismatched version of VoloView.

     

    jeff

     



    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    You are having trouble communicating with the
    server. This normally happens when there are firewall issues. Perhaps your
    file has grown large enough that the time to upload it exceeds the timeout
    limit of your corporate firewall. What happens if you upload small files? Do
    they work every time?


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    After
    I choose my ACAD file and hit finish an error pops up that say "The Server
    Threw an Exception". Does an one know what this means.

    Thanks

    Mike

    Please use plain text.