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    Autodesk Buzzsaw

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    Member
    Posts: 3
    Registered: ‎07-24-2012

    Buzzsaw Server Error

    726 Views, 3 Replies
    08-17-2012 10:56 AM

    HI there - is anyone receiving a buzzsaw server error when attempting to empty the recycle bin or upload a document?  We tested in both the thin and thick client. 

     

    Error when emptying the recycle bin:

    Database error: The Buzzsaw server may be down.  Please contact customer care.

     

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    Employee
    Posts: 118
    Registered: ‎01-19-2006

    Re: Buzzsaw Server Error

    08-17-2012 10:59 AM in reply to: clee

    I sent this to Product Support to investigate. Thanks for letting us know.

     

    Gregg Stanley

    Product Manager - Autodesk 360 Community and Buzzsaw



    Gregg Stanley
    QA Analyst
    AEC
    Autodesk, Inc.

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    Member
    Posts: 3
    Registered: ‎07-24-2012

    Re: Buzzsaw Server Error

    08-17-2012 12:13 PM in reply to: gregg.stanley

    Thanks Gregg.  Would you mind keeping us updated in case our customers inquire?  Thanks so much.

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    Member
    Posts: 3
    Registered: ‎07-24-2012

    Re: Buzzsaw Server Error

    08-22-2012 09:25 AM in reply to: clee

    Hi Greg,

    Were we able to identify root cause to this error experienced last week?

     

    Thanks,

    Carol

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