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McAfee Anti-virus and ADT3.3

13 REPLIES 13
Reply
Message 1 of 14
Anonymous
239 Views, 13 Replies

McAfee Anti-virus and ADT3.3

I know I've been here before, but here goes again.
First of all, we are running the latest, 4.5 release of VirusScan.
Second, on a 1 ghz station, 256mb ram, Win 98 OS, with VirusScan disabled,
ADT + all my other stuff loads in 15 seconds +-.
Third, even excluding *.dbx, *.arx, Aec*.*, *.lsp, C:\Program Files\Autodesk
Architectural Desktop 3\*.*, and C:\Program Files\Common Files\Autodesk
Shared\*.*, ADT takes between 45 seconds to a 1 1/2 minutes to load. The
killers seem to be AecArchXM and AecSchedule.
Fourth, during initialization, the command area remains blank for about 10
to 15 seconds before it begins loading ARX and DBX programs. What is
happening during this period?
Fifth and finally: does anyone know how or what else I can exclude to get
better start up performance from ADT. While one 45 second start up per day
would be acceptable, we all know that ADT crashes multiple times each day. A
15 second wait to restart is acceptable. 1 1/2 minutes is not.

--
Regards,
---------------
Reid M. Addis
Architectural Applications Specialist
Granary Associates
411 North 20th Street
Philadelphia, PA 19130
Ph. 215-665-7056
email: addis@granaryassoc.com
13 REPLIES 13
Message 2 of 14
Anonymous
in reply to: Anonymous

You might want to email someone at autodesk since I know they are busy
working on 4 and don't get to the NG that much.

--
Rob Starz
| president / dreamer | director
--------------------------------------------------
| Stardsign cad solutions | Autodrop , llc
| www.stardsign.com | www.autodrop.net (Revit content
coming soon)
| Affordable Training/Support: www.stardsign.com/support.htm



"Reid M. Addis" wrote in message
news:E2BC21A81FF92D83E217EE0F855D5FE0@in.WebX.maYIadrTaRb...
> I know I've been here before, but here goes again.
> First of all, we are running the latest, 4.5 release of VirusScan.
> Second, on a 1 ghz station, 256mb ram, Win 98 OS, with VirusScan disabled,
> ADT + all my other stuff loads in 15 seconds +-.
> Third, even excluding *.dbx, *.arx, Aec*.*, *.lsp, C:\Program
Files\Autodesk
> Architectural Desktop 3\*.*, and C:\Program Files\Common Files\Autodesk
> Shared\*.*, ADT takes between 45 seconds to a 1 1/2 minutes to load. The
> killers seem to be AecArchXM and AecSchedule.
> Fourth, during initialization, the command area remains blank for about 10
> to 15 seconds before it begins loading ARX and DBX programs. What is
> happening during this period?
> Fifth and finally: does anyone know how or what else I can exclude to get
> better start up performance from ADT. While one 45 second start up per day
> would be acceptable, we all know that ADT crashes multiple times each day.
A
> 15 second wait to restart is acceptable. 1 1/2 minutes is not.
>
> --
> Regards,
> ---------------
> Reid M. Addis
> Architectural Applications Specialist
> Granary Associates
> 411 North 20th Street
> Philadelphia, PA 19130
> Ph. 215-665-7056
> email: addis@granaryassoc.com
>
>
Message 3 of 14
Anonymous
in reply to: Anonymous

PS. Personally I say dump McAffee. I did and I have no problems now.

--
Rob Starz
| president / dreamer | director
--------------------------------------------------
| Stardsign cad solutions | Autodrop , llc
| www.stardsign.com | www.autodrop.net (Revit content
coming soon)
| Affordable Training/Support: www.stardsign.com/support.htm



"Rob Starz" wrote in message
news:426FF94E479608F4386E7CCA937E49A6@in.WebX.maYIadrTaRb...
> You might want to email someone at autodesk since I know they are busy
> working on 4 and don't get to the NG that much.
>
> --
> Rob Starz
> | president / dreamer | director
> --------------------------------------------------
> | Stardsign cad solutions | Autodrop , llc
> | www.stardsign.com | www.autodrop.net (Revit
content
> coming soon)
> | Affordable Training/Support: www.stardsign.com/support.htm
>
>
>
> "Reid M. Addis" wrote in message
> news:E2BC21A81FF92D83E217EE0F855D5FE0@in.WebX.maYIadrTaRb...
> > I know I've been here before, but here goes again.
> > First of all, we are running the latest, 4.5 release of VirusScan.
> > Second, on a 1 ghz station, 256mb ram, Win 98 OS, with VirusScan
disabled,
> > ADT + all my other stuff loads in 15 seconds +-.
> > Third, even excluding *.dbx, *.arx, Aec*.*, *.lsp, C:\Program
> Files\Autodesk
> > Architectural Desktop 3\*.*, and C:\Program Files\Common Files\Autodesk
> > Shared\*.*, ADT takes between 45 seconds to a 1 1/2 minutes to load. The
> > killers seem to be AecArchXM and AecSchedule.
> > Fourth, during initialization, the command area remains blank for about
10
> > to 15 seconds before it begins loading ARX and DBX programs. What is
> > happening during this period?
> > Fifth and finally: does anyone know how or what else I can exclude to
get
> > better start up performance from ADT. While one 45 second start up per
day
> > would be acceptable, we all know that ADT crashes multiple times each
day.
> A
> > 15 second wait to restart is acceptable. 1 1/2 minutes is not.
> >
> > --
> > Regards,
> > ---------------
> > Reid M. Addis
> > Architectural Applications Specialist
> > Granary Associates
> > 411 North 20th Street
> > Philadelphia, PA 19130
> > Ph. 215-665-7056
> > email: addis@granaryassoc.com
> >
> >
>
>
Message 4 of 14
Anonymous
in reply to: Anonymous

Hmmm....apparently it will cost us "thousands of dollars" to this, but the
IT guys would LOVE to switch to NAV!

--
Regards,
---------------
Reid M. Addis
Architectural Applications Specialist
Granary Associates
411 North 20th Street
Philadelphia, PA 19130
Ph. 215-665-7056
email: addis@granaryassoc.com
"Rob Starz" wrote in message
news:C6C5594E0904773729704EF39E90C696@in.WebX.maYIadrTaRb...
> PS. Personally I say dump McAffee. I did and I have no problems now.
>
> --
> Rob Starz
> | president / dreamer | director
> --------------------------------------------------
> | Stardsign cad solutions | Autodrop , llc
> | www.stardsign.com | www.autodrop.net (Revit
content
> coming soon)
> | Affordable Training/Support: www.stardsign.com/support.htm
>
>
>
> "Rob Starz" wrote in message
> news:426FF94E479608F4386E7CCA937E49A6@in.WebX.maYIadrTaRb...
> > You might want to email someone at autodesk since I know they are busy
> > working on 4 and don't get to the NG that much.
> >
> > --
> > Rob Starz
> > | president / dreamer | director
> > --------------------------------------------------
> > | Stardsign cad solutions | Autodrop , llc
> > | www.stardsign.com | www.autodrop.net (Revit
> content
> > coming soon)
> > | Affordable Training/Support: www.stardsign.com/support.htm
> >
> >
> >
> > "Reid M. Addis" wrote in message
> > news:E2BC21A81FF92D83E217EE0F855D5FE0@in.WebX.maYIadrTaRb...
> > > I know I've been here before, but here goes again.
> > > First of all, we are running the latest, 4.5 release of VirusScan.
> > > Second, on a 1 ghz station, 256mb ram, Win 98 OS, with VirusScan
> disabled,
> > > ADT + all my other stuff loads in 15 seconds +-.
> > > Third, even excluding *.dbx, *.arx, Aec*.*, *.lsp, C:\Program
> > Files\Autodesk
> > > Architectural Desktop 3\*.*, and C:\Program Files\Common
Files\Autodesk
> > > Shared\*.*, ADT takes between 45 seconds to a 1 1/2 minutes to load.
The
> > > killers seem to be AecArchXM and AecSchedule.
> > > Fourth, during initialization, the command area remains blank for
about
> 10
> > > to 15 seconds before it begins loading ARX and DBX programs. What is
> > > happening during this period?
> > > Fifth and finally: does anyone know how or what else I can exclude to
> get
> > > better start up performance from ADT. While one 45 second start up per
> day
> > > would be acceptable, we all know that ADT crashes multiple times each
> day.
> > A
> > > 15 second wait to restart is acceptable. 1 1/2 minutes is not.
> > >
> > > --
> > > Regards,
> > > ---------------
> > > Reid M. Addis
> > > Architectural Applications Specialist
> > > Granary Associates
> > > 411 North 20th Street
> > > Philadelphia, PA 19130
> > > Ph. 215-665-7056
> > > email: addis@granaryassoc.com
> > >
> > >
> >
> >
>
>
Message 5 of 14
Anonymous
in reply to: Anonymous

if they're working on 4 ........ leave em alone!!

> You might want to email someone at autodesk since I know they are busy
> working on 4 and don't get to the NG that much.
Message 6 of 14
Anonymous
in reply to: Anonymous

We are running Mcafee virus scan as well and we have very few problems with crashing I think that i might average 1-2 crashes a month per machine. We started recovering all of our drawing instead of opening them. It may take a litle longer but it bease loosing drawing time. I know this dosent solve you load time but it may solve crashing for you.
Message 7 of 14
Anonymous
in reply to: Anonymous

Right click on you McAffe task bar icon, goto properties, system scan, click on the exclusion tab, and exclude the what ever you want. I excluded my whole ADT3 directory.
Message 8 of 14
Anonymous
in reply to: Anonymous

Reid M. Addis wrote:
> I know I've been here before, but here goes again.
> First of all, we are running the latest, 4.5 release of VirusScan.
> Second, on a 1 ghz station, 256mb ram, Win 98 OS, with VirusScan disabled,
> ADT + all my other stuff loads in 15 seconds +-.
> Third, even excluding *.dbx, *.arx, Aec*.*, *.lsp, C:\Program Files\Autodesk
> Architectural Desktop 3\*.*, and C:\Program Files\Common Files\Autodesk
> Shared\*.*, ADT takes between 45 seconds to a 1 1/2 minutes to load. The
> killers seem to be AecArchXM and AecSchedule.
> Fourth, during initialization, the command area remains blank for about 10
> to 15 seconds before it begins loading ARX and DBX programs. What is
> happening during this period?
> Fifth and finally: does anyone know how or what else I can exclude to get
> better start up performance from ADT. While one 45 second start up per day
> would be acceptable, we all know that ADT crashes multiple times each day. A
> 15 second wait to restart is acceptable. 1 1/2 minutes is not.

Hi Reid,

Unfortunately we do not have McAfee here to test, so I cannot check if I get comparable performance
issues when starting ADT (and whether excluding helps to any degree).

The FILEMON utility (available from http://www.sysinternals.com) might help diagnose whether McAfee
is still accessing these files even though they are excluded from a check, or may give some other
clues as to what is going on. Am I right in thinking that when McAfee is disabled the start-up time
is 15 seconds? We have noted that with some virus checkers that when disabled some aspects are
*still* functioning, so the only way to be sure in certain situations is to uninstall them.

--
Mark Taylor
Product Support, EMEA
WW Support & Services, Autodesk
Discussion Q&A: http://www.autodesk.com/discussion
Message 9 of 14
Anonymous
in reply to: Anonymous

Morning Mark,
We will look into that program today. In addition, it *seems* that there are
*wide* variations in load times with McAfee running. The IT guys think it
might be related to "network traffic." I have Template and Content files,
plus some personal code files on a network drive which are involved in the
startup sequence. The times can vary from 10-30 seconds. The biggest
offenders seem to be the AecArchXM and AecSchedule programs. Do they do
things radically differently than the other arx and dbx code?

--
Regards,
---------------
Reid M. Addis
Architectural Applications Specialist
Granary Associates
411 North 20th Street
Philadelphia, PA 19130
Ph. 215-665-7056
email: addis@granaryassoc.com
"Mark Taylor [Autodesk Support]" wrote in
message news:DDB184DB39449075011AD583992988B5@in.WebX.maYIadrTaRb...
> Reid M. Addis wrote:
> > I know I've been here before, but here goes again.
> > First of all, we are running the latest, 4.5 release of VirusScan.
> > Second, on a 1 ghz station, 256mb ram, Win 98 OS, with VirusScan
disabled,
> > ADT + all my other stuff loads in 15 seconds +-.
> > Third, even excluding *.dbx, *.arx, Aec*.*, *.lsp, C:\Program
Files\Autodesk
> > Architectural Desktop 3\*.*, and C:\Program Files\Common Files\Autodesk
> > Shared\*.*, ADT takes between 45 seconds to a 1 1/2 minutes to load. The
> > killers seem to be AecArchXM and AecSchedule.
> > Fourth, during initialization, the command area remains blank for about
10
> > to 15 seconds before it begins loading ARX and DBX programs. What is
> > happening during this period?
> > Fifth and finally: does anyone know how or what else I can exclude to
get
> > better start up performance from ADT. While one 45 second start up per
day
> > would be acceptable, we all know that ADT crashes multiple times each
day. A
> > 15 second wait to restart is acceptable. 1 1/2 minutes is not.
>
> Hi Reid,
>
> Unfortunately we do not have McAfee here to test, so I cannot check if I
get comparable performance
> issues when starting ADT (and whether excluding helps to any degree).
>
> The FILEMON utility (available from http://www.sysinternals.com) might
help diagnose whether McAfee
> is still accessing these files even though they are excluded from a check,
or may give some other
> clues as to what is going on. Am I right in thinking that when McAfee is
disabled the start-up time
> is 15 seconds? We have noted that with some virus checkers that when
disabled some aspects are
> *still* functioning, so the only way to be sure in certain situations is
to uninstall them.
>
> --
> Mark Taylor
> Product Support, EMEA
> WW Support & Services, Autodesk
> Discussion Q&A: http://www.autodesk.com/discussion
>
>
Message 9 of 14
Anonymous
in reply to: Anonymous

Reid M. Addis wrote
"While one 45 second start up per day
would be acceptable, we all know that ADT crashes multiple times each day.
A
15 second wait to restart is acceptable. 1 1/2 minutes is not."

Reid,
Maybe you should see if the IT guys will spend some of that money on
upgrading to Windows 2000 or XP. I am running ADT3.3 on a Pentium III 800mHz
machine with Win2000 and rarely ever crash. I will run several programs at
the same time and still maybe only crash once a week if that often. The NT
kernel is just much more stable. (I also have Norton Anit-Virus which may
help I do not know.) Tell them to consider this upgrade though. An intensive
program like ADT really does work better under NT.

Brent Bledsoe
Message 11 of 14
Anonymous
in reply to: Anonymous

Morning Brent,
It would be prohibitively expensive to upgrade 50 stations to 2000 verses
switching to NAV, and my 10 Win2000 stations crash just as often as Win98
stations. ADT code (or ACAD2002) is particularly weak at opening or closing
a second drawing, and the "Apply" button in dialog boxes. I seen "Unwind
skipped" etc. too many times on both 98 and 2000 machines to believe it's
the OS.

--
Regards,
---------------
Reid M. Addis
Architectural Applications Specialist
Granary Associates
411 North 20th Street
Philadelphia, PA 19130
Ph. 215-665-7056
email: addis@granaryassoc.com
"rbrentb" wrote in message
news:C9D3EE9429D4F930315C1588BE3DC2B1@in.WebX.maYIadrTaRb...
> Reid M. Addis wrote
> "While one 45 second start up per day
> would be acceptable, we all know that ADT crashes multiple times each
day.
> A
> 15 second wait to restart is acceptable. 1 1/2 minutes is not."
>
> Reid,
> Maybe you should see if the IT guys will spend some of that money on
> upgrading to Windows 2000 or XP. I am running ADT3.3 on a Pentium III
800mHz
> machine with Win2000 and rarely ever crash. I will run several programs at
> the same time and still maybe only crash once a week if that often. The NT
> kernel is just much more stable. (I also have Norton Anit-Virus which may
> help I do not know.) Tell them to consider this upgrade though. An
intensive
> program like ADT really does work better under NT.
>
> Brent Bledsoe
>
>
Message 11 of 14
Anonymous
in reply to: Anonymous

Reid M. Addis wrote:
> The biggest
> offenders seem to be the AecArchXM and AecSchedule programs. Do they do
> things radically differently than the other arx and dbx code?

Hi Reid,

As far as I know, these are just loading into memory like the other ARX's. These are relatively
small in file terms, in comparison to some of the other files that are loading.

--
Mark Taylor
Product Support, EMEA
WW Support & Services, Autodesk
Discussion Q&A: http://www.autodesk.com/discussion
Message 13 of 14
Anonymous
in reply to: Anonymous

Since starting to use W2K (3 months?) I can't recall an instance where ADT
hung the PC. Rather I have had several occasions where windows IE has hung
me up relating to mouse scrolling. Obviously there are differences to every
PC, but I think that most eyetee folks will agree that 98 is not the ideal
OS to use for much of anything. At least that's our eyetee opinion. Sorry,
it's not helping but just another coin in the pile.

Now that I've said that, watch, my PC will hang up just to prove me wrong!
remember the mood rings? How about a line of mood PC's? I can hear it
now, "Reid, breathe! breathe!, it's just another maxhatch question....it'll
pass.

Steve



"Reid M. Addis" wrote in message
news:C6EB434A2DE4D14F8A43F64E5145213F@in.WebX.maYIadrTaRb...
> Morning Brent,
> It would be prohibitively expensive to upgrade 50 stations to 2000 verses
> switching to NAV, and my 10 Win2000 stations crash just as often as Win98
> stations. ADT code (or ACAD2002) is particularly weak at opening or
closing
> a second drawing, and the "Apply" button in dialog boxes. I seen "Unwind
> skipped" etc. too many times on both 98 and 2000 machines to believe it's
> the OS.
>
> --
> Regards,
> ---------------
> Reid M. Addis
> Architectural Applications Specialist
> Granary Associates
> 411 North 20th Street
> Philadelphia, PA 19130
> Ph. 215-665-7056
> email: addis@granaryassoc.com
> "rbrentb" wrote in message
> news:C9D3EE9429D4F930315C1588BE3DC2B1@in.WebX.maYIadrTaRb...
> > Reid M. Addis wrote
> > "While one 45 second start up per day
> > would be acceptable, we all know that ADT crashes multiple times each
> day.
> > A
> > 15 second wait to restart is acceptable. 1 1/2 minutes is not."
> >
> > Reid,
> > Maybe you should see if the IT guys will spend some of that money on
> > upgrading to Windows 2000 or XP. I am running ADT3.3 on a Pentium III
> 800mHz
> > machine with Win2000 and rarely ever crash. I will run several programs
at
> > the same time and still maybe only crash once a week if that often. The
NT
> > kernel is just much more stable. (I also have Norton Anit-Virus which
may
> > help I do not know.) Tell them to consider this upgrade though. An
> intensive
> > program like ADT really does work better under NT.
> >
> > Brent Bledsoe
> >
> >
>
>
Message 13 of 14
kwillems
in reply to: Anonymous

I have crash-at-open problems as well. I have _no_ anti-virus software installed. (Yikes!) I usually launch ADT from the desktop icon, so I tend to have problems with the first drawing crashing at open. I've been opening a file in the ADT program directory first (usually support/chroma.dwg), and have seen way fewer crashes. Dunno of it helps, or is just mental voodoo. Opening files on the local drive seems _way_ more successful than on a network drive. It also sometimes crashes when I try to import settings from one drawing to another (page layout, display config., etc.). My 2 cents. Win 98 se, IE 6, Netscape 6.2. Kathy Willems

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