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    Member
    Posts: 5
    Registered: ‎04-09-2006

    dolly to MOUSE

    113 Views, 8 Replies
    08-29-2011 08:14 AM

    Hi there...

    has anyone found a workaround for my NOT working dolly to MOUSE ???

    alls fine till i click on a model ( which happens sometimes ) and a blue little leftover from the hidden POI stays right where i clicked.

    after that the cam will only zoom to that point...

    help is really appreciated ...

    cheers

    flo

     

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    Product Support
    Ruediger-Ambs
    Posts: 31
    Registered: ‎08-17-2011

    Re: dolly to MOUSE

    08-30-2011 04:40 AM in reply to: flo_deluxe

    Hi,

     

    have you installed the Service Pack?

     

    Maybe than it is fixed.

     

    Could it be that this issue has something to do with the graphics driver?

     

    Cheers

     

    Rüdiger



    Ruediger Ambs
    Senior Product Support Specialist
    WWSS-GS-Premium Support MFG West
    Autodesk, Inc.



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    Member
    Posts: 5
    Registered: ‎04-09-2006

    Re: dolly to MOUSE

    08-30-2011 04:54 AM in reply to: Ruediger-Ambs

    Hi...

    tx for the answer...

    yes...installed it yesterday as i read that they solved some camera issues, but NOT that one :smileywink: we tried also with several drivers for the quadro and tried also new fire pro with several drivers...no success...

    now im really switching between the working 2011 and 2012 as my project involves a lot of trimming...:smileywink:

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    Product Support
    Ruediger-Ambs
    Posts: 31
    Registered: ‎08-17-2011

    Re: dolly to MOUSE

    08-30-2011 05:12 AM in reply to: flo_deluxe

    do you have subscription at autodesk?

    Than we could do some research on this?

     

    anyway can you post a picture of your issue so that I can see more what you mean with " and a blue little leftover from the hidden POI stays right where i clicked"

     

    kind regard

     

    Rüdiger



    Ruediger Ambs
    Senior Product Support Specialist
    WWSS-GS-Premium Support MFG West
    Autodesk, Inc.



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    Member
    Posts: 5
    Registered: ‎04-09-2006

    Re: dolly to MOUSE

    08-30-2011 06:51 AM in reply to: Ruediger-Ambs

    Hi ...

    ive sent already a bug report to autodesk...cant send any pictures from here...

    actually, it turned yellow by now which i think is due to normal direction of the surface...

    my settings are...dolly to mouse / use point of interest / POI visibility OFF...

    in camera view, it keep on zooming to the POI and not to the mouse cursor...

    basically same settings as in 2011 except not working same way ...

    greets

    flo

     

     

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    Product Support
    Ruediger-Ambs
    Posts: 31
    Registered: ‎08-17-2011

    Re: dolly to MOUSE

    08-30-2011 06:53 AM in reply to: flo_deluxe

    can you tell me the case number?

     

    than I will have a look in it again.

     

    thanks

     

    Rüdiger



    Ruediger Ambs
    Senior Product Support Specialist
    WWSS-GS-Premium Support MFG West
    Autodesk, Inc.



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    Member
    Posts: 5
    Registered: ‎04-09-2006

    Re: dolly to MOUSE

    08-30-2011 07:17 AM in reply to: Ruediger-Ambs

    Hi...

    case number is:

     

    389011 dolly to mouse

     

    cheers

    flo

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    Product Support
    Ruediger-Ambs
    Posts: 31
    Registered: ‎08-17-2011

    Re: dolly to MOUSE

    08-30-2011 07:24 AM in reply to: flo_deluxe

    Hi,

     

    sorry there are missing 2 digits.

     

    cheers,

     

    Rüdiger



    Ruediger Ambs
    Senior Product Support Specialist
    WWSS-GS-Premium Support MFG West
    Autodesk, Inc.



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    Member
    Posts: 5
    Registered: ‎04-09-2006

    Re: dolly to MOUSE

    08-30-2011 07:35 AM in reply to: Ruediger-Ambs

    Thank you for sending your bug report or feature enhancement request.

    Your report has been entered in our database as:

    389011 dolly to mouse

    We regret we cannot respond directly to all bug reports and feature
    enhancement requests we receive, but all reports are carefully logged
    and tracked. If you ever require more information on this bug report
    or feature request, please refer to it using the number indicated
    above.

    thats all i got...

    flo

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