• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    AutoCAD for Mac

    Reply
    Member
    Posts: 5
    Registered: ‎01-28-2013
    Accepted Solution

    Auto cad 2013 for mac wont activate

    527 Views, 6 Replies
    01-29-2013 06:48 PM

    I've downloaded Auto cad 2013 for mac but it wont accpet the serial number. I installed it normelly and useing the try but nothing worked it has this erro on the download page "Error assigning serial number to product: This is an operation implementation generated fault" but this is right  for my student accton as there all the same.I do have it on my windows side of the mac but has a diffent proudect key.

    ps. the software i have on both the mac and windows work fine no prob due to diffent keys. however on my sortware tap  it only show the windows download with serial numbers and prouduct keys and the mac download aren't there.

    Many thanks James 

    Please use plain text.
    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Auto cad 2013 for mac wont activate

    01-29-2013 07:51 PM in reply to: jdavies10

    Hi jdavies10,

     

    Please try these troubleshooting steps for any AutoCAD for MAC Activation issues. Do let us know if you still have the same error. 



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
    Please use plain text.
    Member
    Posts: 5
    Registered: ‎01-28-2013

    Re: Auto cad 2013 for mac wont activate

    01-30-2013 08:33 AM in reply to: jdavies10

    Hi i've try that and it stil just says " the serial number you entered is not valid. try again. (1/)

    Please use plain text.
    Member
    Posts: 5
    Registered: ‎01-28-2013

    Re: Auto cad 2013 for mac wont activate

    01-30-2013 09:35 AM in reply to: jdavies10

    just try to activate smoke too but same thing it dose say on the download tap "Error assigning serial number to product: This is an operation implementation generated fault" this is for both 

    Please use plain text.
    Member
    Posts: 5
    Registered: ‎01-28-2013

    Re: Auto cad 2013 for mac wont activate

    01-30-2013 11:35 AM in reply to: jdavies10

    Showcase for windows is doing the same thing but all the other software worked fine 

     

    Please use plain text.
    Community Manager
    philip.s
    Posts: 1,440
    Registered: ‎09-27-2011

    Re: Auto cad 2013 for mac wont activate

    01-30-2013 12:32 PM in reply to: jdavies10

    Hi James,

     

    It appears that there is a problem with your account preventing the licensing information from functioning properly. In this case, the suggested workaround would be to create a new Education Community profile with a different email address and request new serial numbers.

     

    My apologies for the inconvenience and please let us know if you experience additional issues.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 2
    Registered: ‎01-30-2013

    Re: Auto cad 2013 for mac wont activate

    01-30-2013 12:57 PM in reply to: philip.s

    yer made a new and it works thank you

    Please use plain text.