AutoCAD for Mac General Discussion

Reply
Active Member
paarch
Posts: 8
Registered: ‎12-15-2011
Message 1 of 8 (455 Views)

My files disappear.

455 Views, 7 Replies
12-15-2011 02:20 PM

First off, this is my current machine:

27-inch iMac

3.4GHz Intel Core i7

8GB 1333 MHz DDR3

Mac OS X Lion 10.7

 

Here is my issue. I WAS running Architectural Desktop 3.3 (I know EXTREMELY OLD) on a PC. Recently purchased new iMac running AutoCad 2012 for Mac and have been transferring files from the old machine to the new one.

 

After transferring the files, I open AutoCad for Mac, edit a file, save the file, and close AutoCad. When I go to the location of my recently transferred files, ALL of the files (except the file I editted and saved) have disappeared. This includes, DWGs, PDFs, JPGs, Word Documents, etc. 

 

The Harddrive available space is the same as it was before I transferred the files. The trash is empty. Other than the One file I editted, it appears that I never transferred the files in the first place. 

 

I've tried it multiple times... with multiple flashdrives... to multiple folders...  and it keeps doing the same thing.

 

HELP!!!!

 

Picture 1: Shows available disk space as 987.34 GB before transferring the files.

Picture 2: Shows available disk space as 986.41 GB after transferring the files.

Picture 3: After Editting and saving a file... the files that were transferred have disappeared. Available space has reverted to 987.34 GB available. Trash is empty.

*Expert Elite*
maxim_k
Posts: 3,666
Registered: ‎07-22-2010
Message 2 of 8 (444 Views)

Re: My files disappear.

12-15-2011 07:55 PM in reply to: paarch
Hi,
There is a bug in AC 2012 for Mac- if you open andcsave DWG file inside folder, which name contains # sign, AutoCAD erase ALL files inside this folder. So - don't use # sign in folder names. This issue should be resolved in upcoming update for AC for Mac
Maxim
Architect
MARSS

MacACAD | MARSS


Active Member
paarch
Posts: 8
Registered: ‎12-15-2011
Message 3 of 8 (430 Views)

Re: My files disappear.

12-16-2011 01:00 PM in reply to: maxim_k

THANK YOU! It seems to work. I was tearing my hair out trying to figure this out.

Employee
Leaf.chai
Posts: 22
Registered: ‎01-10-2012
Message 4 of 8 (388 Views)

Re: My files disappear.

01-11-2012 02:30 AM in reply to: paarch

Hi,

 

Can you have a retest after you get the AutoCAD for Mac 2012 update 1?

 

Thanks,
Leaf

Autodesk Test Engineer
Active Member
paarch
Posts: 8
Registered: ‎12-15-2011
Message 5 of 8 (380 Views)

Re: My files disappear.

01-11-2012 09:10 AM in reply to: Leaf.chai

Downloaded the patch.

 

Replicated the process I had issues with before, and the files are no longer being deleted.

 

However, once I save a drawing and close it, autocad freezes, crashes, and I get the Send Error report pop up.

 

So... improved, but still screwy.

*Expert Elite*
maxim_k
Posts: 3,666
Registered: ‎07-22-2010
Message 6 of 8 (378 Views)

Re: My files disappear.

01-11-2012 09:24 AM in reply to: paarch

paarch wrote:

However, once I save a drawing and close it, autocad freezes, crashes, and I get the Send Error report pop up.



Does this happens always? with every file?
Maxim
Architect
MARSS

MacACAD | MARSS


Active Member
paarch
Posts: 8
Registered: ‎12-15-2011
Message 7 of 8 (375 Views)

Re: My files disappear.

01-11-2012 09:58 AM in reply to: maxim_k

Just files that are located within a folder with "#" in the name.

 

Doesn't crash in files located in folders without.

Employee
Leaf.chai
Posts: 22
Registered: ‎01-10-2012
Message 8 of 8 (364 Views)

Re: My files disappear.

01-11-2012 05:57 PM in reply to: paarch

Hi,

 

Have you sent the crash report after quit crash?

If you send, can you give me your e-mail address which used to send crash report?

 

I will try to repro this and keep on tracking with it.

 

Thanks,
Leaf

Autodesk Test Engineer

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community