Autocad Lt 2013 app store download- no menu bar

[rdafoe]

Hi,

I bought the mac app store version of autocad 2013 LT. I have not been able to get the menu bar to appear. I have tried the couple of suggestions for this problem I found online (repair permissions and using terminal program) and was not able to resolve the problem. Any ideas?

system is:

OS 10.9.1 mavericks

2.8Ghz Intel i7

16 GB RAM

see screen grab below- all i get in the top menu bar is the apple and autocad lt 2013, no 'File' etc etc

Thanks

[maxim_k]

Welcome to Autodesk Forums!
Hi,

Could you check whether MenuGroup.cui, PopMenuRoot.cui, Workflow.cui files are in place inside "~/Library/Application Support/Autodesk/roaming/AutoCAD LT 2013/R19.0/enu/Support" folder?
The Library folder I mentioned is inside your Home folder and hidden by default.

Maxim

[rdafoe]

Hi,
Thanks for the quick response

in response to your reply:

Could you check whether MenuGroup.cui, PopMenuRoot.cui, Workflow.cui files are in place inside "~/Library/Application Support/Autodesk/roaming/AutoCAD LT 2013/R19.0/enu/Support" folder?
The Library folder I mentioned is inside your Home folder and hidden by default.

I checked that folder and none of the MenuGroup.cui, PopMenuRoot.cui, or Workflow.cui files are there.

Thanks

[maxim_k]

It appears that you have permission problems in your account: AutoCAD can not write necessary files to your Library folder.
Could you try to create new admin account on your Mac, log in with this account and launch AutoCAD? Does the issue go away?
And another question: do you have the folders structure I mentioned in my previous post in your existing account?

Maxim

[rdafoe]

Thanks again but that did not resolve the launch problem..

I created a new admin account and logged in. Autocad still launched without the top main menu.

I have confirmed that I do have the file structure you previously asked me to navigate to, its just the 3 ?cui? files you mentioned are not present there.

Thanks

[maxim_k · Accepted solution]

Not sure that this could help, but you can try:

Quit AutoCAD (use AutoCAD LT -> Quit AutoCAD LT menu, or Cmd+Q)

Go to Applications folder on your Mac, find AutoCAD LT application, right-click on it and select "Show package contents", then use search field in Finder to find all CUI files inside AutoCAD LT app (type cui in search field).

This will give you something like:

Select PopMenuRoot.cui, Workflow.cui, Workspace.cui, MenuGroup.cui files and copy them to clipboard, then go to "~/Library/Application Support/Autodesk/roaming/AutoCAD LT 2013/R19.0/enu/Support" folder and paste this files here.

Start AutoCAD.

Can you see application menu now?

Maxim

[rdafoe]

Thanks, copying those files (PopMenuRoot.cui, Workflow.cui, Workspace.cui, MenuGroup.cui) over worked, the main menu bar is now showing up.

Thanks again for the help.

[ejames043]

NEED HELP ASAP! So my Mac Laptop ran out of juice on a flight while AUTOCAD was on. I saved my file, but now have no toolbars or menu bar when I open the program. I tried to locate the CUI files, but can't see any in the "Show Package Contents" file. Suggestions Please!

[maxim_k]

Welcome to Autodesk Forums!

Hi,
Have you tried to search CUI files inside AutoCAD LT application as I suggested in my previous post?
If you are able to start AutoCAD you can also try to reset application options on Application tab of AutoCAD LT Preferences dialog (you can open this dialog by calling OPTIONS command from Command prompt.

Maxim

[ejames043]

I found the cui files in the Library folder where you mentioned. There are no CUI files in the Autocad "Show Package Content" at all. I copied and pasted from the Library folder into the "Show Package Content", but it did not solve the problem.  I did, however, log out, create a new log in and was able to use AutoCAD from the new log in. This is good, but still a huge inconvenience. How do I fix the issue from my normal log in?

[ejames043]

I just tried to reset the applications and now I can't open CAD at all from either log in.

[maxim_k]

Have you tried to reset AutoCAD settings from your old account (login)?

Maxim


--
Thanks,
Maxim

Sent from my iPhone

[ejames043]

That's what I did and now I can't open AC at all. Saying that this version of AutoCAD may not work with my version of MAC OSX.

[maxim_k]

>>>now I can't open AC at all
Do you mean that this applies to AC installation on your old account?
If you have AutoCAD LT 2013 from Mac AppStore - have you updated it to the latest version available in Mac AppStore (2013.2)?
Have you tried to reinstall AutoCAD?

Maxim

[ejames043]

I am currently in the process of moving and have packed my AutoCAD installation disk. Is there any way for Auto Desk to send me a downloadable version if they see my receipt from purchase?

Thanks.

Eleanor

[maxim_k]

Hi Eleanor,

Do you have Apo Store version of AutoCAD LT 2013 fir Mac? If so, then you can install it only from Mac AppStore.

Maxim

[omar.naert]

hi,

my autocat do not work anymore. At start-up it generates an errorI have more of a year the Autocad 2013 student version for mac. it works perfect, but yesterday when I wanted to start up it gave a Error.

I re install autocat, he start up but you can do nothing.
I instal autocad 2014 student version for mac en he give me also an error.

At the error give he me a online help: Cer_..... and I instal autocad2014sp1.dmg
now I starts up but he give me no tabs an menu:

the error:

the next:


help online:

[omar.naert]

i do alsow

[maxim_k]

Welcome to the Autodesk Forums!

Hi,

Seems you have permissions problems in your ~/Library folder (I mean Library folder inside your Home folder, not in the root of your Mac HD as you show in screenshot in next post)

Have you tried this:

http://macacad.wordpress.com/2014/03/16/new-way-to-reset-autocad-for-mac-settings-2014-version-with-...

If this wouldn't help, then you can try to copy necessary files - PopMenuRoot.cui, Workflow.cui, MenuGroup.cui, Workspace.cui - manually from /Applications/Autodesk/AutoCAD 2014/AutoCAD 2014.app/Contents/Resources folder to /Users/"YOUR_USER_NAME"/Library/Application Support/Autodesk/roaming/AutoCAD 2014/R19.1/enu/Support folder.

/Users/"YOUR_USER_NAME"/Library folder is hidden by default,so to get there you need to hold Alt (Option) key when you click on Go menu in Finder in order to see Library folder in this menu.

In order to get inside AutoCAD 2014.app - right-click on it and select "Show package contents"

Maxim

[omar.naert]

thank you thank you thank you!!

it works!
it was really stress, i have next week a jury at the university..

omar