AutoCAD for Mac General

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katie1994
Posts: 196
Registered: ‎06-17-2008
Message 1 of 48 (3,579 Views)
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AutoCAD for Mac 2012 Trial Download won't launch

3579 Views, 47 Replies
08-18-2011 12:56 PM

I have tried several times to download the trial version onto a brand new Mac Pro running OS X Snow Leopard. Akami downloads, then I downloaded the AutoCAD trial, then I installed the trial version. When I click on the AutoCAD icon in the dock the splash window appears saying "loading" for a few seconds, then it closes. I tried uninstalling and reinstalling, rebooting the computer, all the usual tricks. And yes, language is set to English.

 

From what I can tell this is a problem for a lot of people but I have seen no explanation or suggestion other than an obscure suggesting about Journalling and reformatting the harddrive. Seems a bit excessive for a 30 day trial.

 

Hey Autodesk, if you want to sell to Mac users I suggest you give us some help!

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maxim_k
Posts: 3,658
Registered: ‎07-22-2010
Message 2 of 48 (3,577 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-18-2011 01:24 PM in reply to: katie1994
Two questions:
1. Do you have Case Sensative partition , or you just write about Jornaling "by the way"
2. What you se in Console app, at the AutoCAD loading time?

Maxim
Architect
MARSS

MacACAD | MARSS


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katie1994
Posts: 196
Registered: ‎06-17-2008
Message 3 of 48 (3,575 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-18-2011 01:32 PM in reply to: maxim_k

I found a suggestion in a user forum that referenced something about a "Journeling" setting. I have no idea what it means. And I don't understand what you mean by Case Sensative partition or Console app. I am not an administrator or an IT expert. I use AutoCAD as a tool, I don't write lisp routines or anything else like that so please,please, please write your replies in "Dummies For" language.

 

Thanks in advance for any help you can give me.

*Expert Elite*
maxim_k
Posts: 3,658
Registered: ‎07-22-2010
Message 4 of 48 (3,516 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-19-2011 07:14 AM in reply to: katie1994

Hi Katie,

You should not be an administrator or an IT expert in order to know where Console application located.

It is very simple:

- locate Spotlight search in the upper right corner of you screen,

- put cursor there and start type word "Console":

- you will see something like this:


Screen shot 2011-08-19 at 17.51.15.png
- select Console from list and hit Return (enter) key to start Console.app

- you will be granted with window:

Screen shot 2011-08-19 at 17.56.08.png

- on the left Pane select "system.log" (#1 on screen-shot), if you don't see left Pane - click on "Show Log list" button on toolbar

- start AutoCAD, then look to the right Pane of Console app - you should see information about AutoCAD (in my case - AutoCAD started successfully - see #2 on the screen-shot)

- in your case you should see something different, try to select information since the time you start AutoCAD with mouse (just like you do it in your favorite text editor), then copy to clipboard and paste to your reply on Forums.

 

About "Journaling" and "Case Sensitive" - don't bother, as I think it's OK with your File System, as you wrote, that your Mac is "brand new".

 

 

Maxim

Architect
MARSS

MacACAD | MARSS


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katie1994
Posts: 196
Registered: ‎06-17-2008
Message 5 of 48 (3,513 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-19-2011 07:31 AM in reply to: maxim_k

Thanks for the details, I was able to find just what you asked for. Below is the last few inches after I tried to launch the trial AutoCAD on my mac.

 

10:28:38 CUPS config timestamp change detected but old config retrieved via interface!Aug 19 10:28:47 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder[12082]): posix_spawn("/Library/Printers/Canon/CUPSPS2/BackGrounder/Canon PS2 BackGrounder.app/Contents/MacOS/Canon PS2 BackGrounder", ...): No such file or directoryAug 19 10:28:47 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder[12082]): Exited with exit code: 1Aug 19 10:28:47 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder): Throttling respawn: Will start in 10 secondsAug 19 10:28:57 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder[12084]): posix_spawn("/Library/Printers/Canon/CUPSPS2/BackGrounder/Canon PS2 BackGrounder.app/Contents/MacOS/Canon PS2 BackGrounder", ...): No such file or directoryAug 19 10:28:57 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder[12084]): Exited with exit code: 1Aug 19 10:28:57 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder): Throttling respawn: Will start in 10 secondsAug 19 10:28:57 Administrators-MacBook-3 LMU[12000]: exiting and supressing hooks: 0Aug 19 10:29:07 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder[12086]): posix_spawn("/Library/Printers/Canon/CUPSPS2/BackGrounder/Canon PS2 BackGrounder.app/Contents/MacOS/Canon PS2 BackGrounder", ...): No such file or directoryAug 19 10:29:07 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder[12086]): Exited with exit code: 1Aug 19 10:29:07 Administrators-MacBook-3 com.apple.launchd.peruser.502[93] (jp.co.canon.CUPSPS2.BackGrounder): Throttling respawn: Will start in 10 seconds

*Expert Elite*
maxim_k
Posts: 3,658
Registered: ‎07-22-2010
Message 6 of 48 (3,499 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-19-2011 10:06 AM in reply to: katie1994
One more question: do you have any Adobe software installed on your Mac - Photoshop, Adobe Illustrator, etc.?
Architect
MARSS

MacACAD | MARSS


Mentor
katie1994
Posts: 196
Registered: ‎06-17-2008
Message 7 of 48 (3,493 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-19-2011 10:30 AM in reply to: maxim_k

Yes, Adobe Acrobat Pro

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maxim_k
Posts: 3,658
Registered: ‎07-22-2010
Message 8 of 48 (3,486 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-19-2011 11:39 AM in reply to: katie1994
OK, in your Log information I can see that AutoCAD LIcense Manager can not start normally.
Could you try this solution:
http://macacad.com/2010/11/25/autocad-for-mac-and-adobe-software/
Note, that Library folder, that mentioned in the post above - is Library folder in the root of your Hard drive, not Library folder in your Home folder.

Please report the result here, or questions about this solution.

Maxim
Architect
MARSS

MacACAD | MARSS


*Expert Elite*
maxim_k
Posts: 3,658
Registered: ‎07-22-2010
Message 9 of 48 (3,482 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-19-2011 11:42 AM in reply to: katie1994
BTW I also noticed, that there is something wrong with your Canon printer driver- it reports errors every time.
Max
Architect
MARSS

MacACAD | MARSS


Mentor
katie1994
Posts: 196
Registered: ‎06-17-2008
Message 10 of 48 (3,477 Views)

Re: AutoCAD for Mac 2012 Trial Download won't launch

08-19-2011 12:07 PM in reply to: maxim_k

:smileyvery-happy:

 

Yeah! it worked! Now I can try this version out. You should put this on the download page, I have been fooling around trying to download this ever since it was announced!

 

Thanks so much for the simple solution and explanations, it really helped. BTW, there was only one .data file in the FLEXnet folder.

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