AutoCAD Structural Detailing General

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Registered: ‎05-10-2012
Message 1 of 5 (1,449 Views)
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AutoCAD Structural Detailing 2013 - Ribbon Icons all cloudy??

1449 Views, 4 Replies
05-10-2012 04:35 AM

When I was Installing from my deployment of AutoCAD Structural Detailing 2013  then all of my steel - reinforcement framework ASD comes as cloud's and no icons.

 

So what is the solution for that?? Se image

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Jakub.Brozonowicz
Posts: 314
Registered: ‎12-13-2010
Message 2 of 5 (1,403 Views)

Re: AutoCAD Structural Detailing 2013 - Ribbon Icons all cloudy??

05-14-2012 03:53 AM in reply to: ágústjónsson3426

It is necessary to add C:\program files\autodesk\autocad 2013\asd\support path to Support File Search Path in Options Files tab.

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Jakub Brożonowicz
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Posts: 74
Registered: ‎03-02-2010
Message 3 of 5 (1,282 Views)

Re: AutoCAD Structural Detailing 2013 - Ribbon Icons all cloudy??

05-23-2012 02:26 PM in reply to: Jakub.Brozonowicz

Jakub,

 

Our client is testing Plant Design Suite Premium 2013.

 

They report normal ribbon icons in AutoCAD, but cloud icons appear in the ribbon for Plant 3D, Structural Detailing, etc.

Plant 3D 2013 - Cloud icons in Ribbon.png

 

Their paths appear identical to my system. Ribbons appear normal on my system.

 

We tried unloading and reloading the PNP.cuix file, but with no changes. Clouds still appear.

 

The client disabled anti-virus, UAC, and had full admin privileges during the install.

 

Tried Repair install and a full uninstall/reinstall?

 

What else can we check?

 

Thanks,

 

Jerry

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Jakub.Brozonowicz
Posts: 314
Registered: ‎12-13-2010
Message 4 of 5 (1,266 Views)

Re: AutoCAD Structural Detailing 2013 - Ribbon Icons all cloudy??

05-24-2012 02:36 AM in reply to: jberns

Jerry,

 

You can of course try to reinstall it but I am pretty sure that is something wrong with these paths so make sure please that all paths directs to same folders.

 

Could you please show me paths of such customer on screenshot?



Jakub Brożonowicz
Valued Contributor
Posts: 74
Registered: ‎03-02-2010
Message 5 of 5 (1,257 Views)

Re: AutoCAD Structural Detailing 2013 - Ribbon Icons all cloudy??

05-24-2012 06:40 AM in reply to: Jakub.Brozonowicz
Jakub, I reviewed the Working Support paths; they are respectively identical with the exception that I installed Fusion and the client did not. Certainly the election not to install Fusion should cause the icon problem. I have attached the client's support path image and my (NFR) support path image. I have also attached a message about a missing Shape Catalog. I do not know how this would affect the ribbon icons, but I am curious why the installation failed to install completely. Again, the client has attempted an install, a repair install, and an uninstall/reinstall. Perhaps a web session with our client would prove useful. Best regards, Jerry Berns Manufacturing Applications Engineer EMA Design Automation, Inc. www.ema-eda.com
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