AutoCAD Raster Design

[#1]

I have installed RD 2004 on Land Desktop 2004
in a PC with WinXP Pro SP1.
(All hotfixes for O.S., IE 6 SP1 and Land Desktop 2004 are also installed)

When I try to detach an image with MANAGE command ( RD menu ), the program
send a FATAL ERROR : "Unhandled Access Violation Reading 0x0010 Exception at
644fbe53h"
The others selections in MANAGE command works well ( Unload, Reload )
So I use Image Manager command ( AutoCAD Insert Menu ) to workaround the
problem.

Can anyone help on this problem ?

with friendly greedings from Greece

[#2]

Hi Panos,

This is a known issue and you have identified one of the work-arounds.
Please see the following solution for more information:

TS80136 FATAL ERROR: Unhandled Access Violation Reading 0x0010 Exception at
644fedfbh
http://usa.autodesk.com/getdoc/id=TS80136

Jonathan Golubiewski
Autodesk Professional Services
Land.Civil.Survey


"Panos Arvanitopoulos" wrote in message
news:46AB13AB5E936E5A598E042D211FF2B1@in.WebX.maYIadrTaRb...
> I have installed RD 2004 on Land Desktop 2004
> in a PC with WinXP Pro SP1.
> (All hotfixes for O.S., IE 6 SP1 and Land Desktop 2004 are also installed)
>
> When I try to detach an image with MANAGE command ( RD menu ), the program
> send a FATAL ERROR : "Unhandled Access Violation Reading 0x0010 Exception
at
> 644fbe53h"
> The others selections in MANAGE command works well ( Unload, Reload )
> So I use Image Manager command ( AutoCAD Insert Menu ) to workaround the
> problem.
>
> Can anyone help on this problem ?
>
> with friendly greedings from Greece
>
>

[#3]

Thanks a lot for your response.
An other general question about bugs in Raster Design is that we read a lot
of answers from Autodesk moderators that these bugs are by design but never
Autodesk released any Service Pack for Cad Overlay or Raster Design.
Is there any posibility to change this policy in the immediate future ?
Thanks again
Panos Arvanitopoulos
Surveyor Engineer

"Jon Golubiewski [Autodesk support]"
wrote in message
news:F9139F3279074B25CD89DA8B4CB94967@in.WebX.maYIadrTaRb...
> Hi Panos,
>
> This is a known issue and you have identified one of the work-arounds.
> Please see the following solution for more information:
>
> TS80136 FATAL ERROR: Unhandled Access Violation Reading 0x0010 Exception
at
> 644fedfbh
> http://usa.autodesk.com/getdoc/id=TS80136
>
> Jonathan Golubiewski
> Autodesk Professional Services
> Land.Civil.Survey
>
>
> "Panos Arvanitopoulos" wrote in message
> news:46AB13AB5E936E5A598E042D211FF2B1@in.WebX.maYIadrTaRb...
> > I have installed RD 2004 on Land Desktop 2004
> > in a PC with WinXP Pro SP1.
> > (All hotfixes for O.S., IE 6 SP1 and Land Desktop 2004 are also
installed)
> >
> > When I try to detach an image with MANAGE command ( RD menu ), the
program
> > send a FATAL ERROR : "Unhandled Access Violation Reading 0x0010
Exception
> at
> > 644fbe53h"
> > The others selections in MANAGE command works well ( Unload, Reload )
> > So I use Image Manager command ( AutoCAD Insert Menu ) to workaround the
> > problem.
> >
> > Can anyone help on this problem ?
> >
> > with friendly greedings from Greece
> >
> >
>
>

[#4]

Panos,

I'd like to assure you that the need for a service pack is very carefully
considered by many departments against many factors. There is a great
amount of effort involved in releasing a service pack: determination of
issues to be addressed, making those changes, testing those changes, testing
to make sure that those changes have not had a negative affect on anything
else in the product or other products, etc... Issues may be fixed either in
a service pack or in the next release. Each "opportunity" for a service
pack has and will be carefully considered by the appropriate teams.

Although there have been no full service packs for Raster Design, there have
been several individual issues addressed by individual updates under the
Raster Design Data & Downloads area
(http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&l
inkID=2476535). There are currently no updates or service packs available
for Raster Design 2004.

Jonathan Golubiewski
Autodesk Professional Services
Land.Civil.Survey


"Panos Arvanitopoulos" wrote in message
news:E59A3AC653FBE488D9CC424CE5FBFE65@in.WebX.maYIadrTaRb...
> Thanks a lot for your response.
> An other general question about bugs in Raster Design is that we read a
lot
> of answers from Autodesk moderators that these bugs are by design but
never
> Autodesk released any Service Pack for Cad Overlay or Raster Design.
> Is there any posibility to change this policy in the immediate future ?
> Thanks again
> Panos Arvanitopoulos
> Surveyor Engineer
>
> "Jon Golubiewski [Autodesk support]"
> wrote in message
> news:F9139F3279074B25CD89DA8B4CB94967@in.WebX.maYIadrTaRb...
> > Hi Panos,
> >
> > This is a known issue and you have identified one of the work-arounds.
> > Please see the following solution for more information:
> >
> > TS80136 FATAL ERROR: Unhandled Access Violation Reading 0x0010 Exception
> at
> > 644fedfbh
> > http://usa.autodesk.com/getdoc/id=TS80136
> >
> > Jonathan Golubiewski
> > Autodesk Professional Services
> > Land.Civil.Survey
> >
> >
> > "Panos Arvanitopoulos" wrote in message
> > news:46AB13AB5E936E5A598E042D211FF2B1@in.WebX.maYIadrTaRb...
> > > I have installed RD 2004 on Land Desktop 2004
> > > in a PC with WinXP Pro SP1.
> > > (All hotfixes for O.S., IE 6 SP1 and Land Desktop 2004 are also
> installed)
> > >
> > > When I try to detach an image with MANAGE command ( RD menu ), the
> program
> > > send a FATAL ERROR : "Unhandled Access Violation Reading 0x0010
> Exception
> > at
> > > 644fbe53h"
> > > The others selections in MANAGE command works well ( Unload, Reload )
> > > So I use Image Manager command ( AutoCAD Insert Menu ) to workaround
the
> > > problem.
> > >
> > > Can anyone help on this problem ?
> > >
> > > with friendly greedings from Greece
> > >
> > >
> >
> >
>
>