AutoCAD Raster Design General Discussion

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New Member
sbleile
Posts: 1
Registered: ‎04-06-2010
Message 1 of 2 (1,109 Views)

Can't find license?

1109 Views, 1 Replies
04-06-2010 10:21 AM
I am attempting to install my new Stand alone copy of Raster Design 2010 onto my Workstation running AutoCAD 2010 on a Network License. I completed the installation; however, whenever I try to start Raster Design it can not find a license. It also is not giving me the Activation Screen that the website to register the product says it should be giving me.
Alumni
DouglasLauritsen
Posts: 642
Registered: ‎04-16-2008
Message 2 of 2 (1,108 Views)

Re: Can't find license?

04-07-2010 10:32 AM in reply to: sbleile

New to the AutoCAD 2010 releases is a circumstance where the license type must be the same for an Autodesk add-on application such as AutoCAD Raster Design on AutoCAD (read on for a mixed mode that can work). Install method is also important for AutoCAD Raster Design 2010 when both AutoCAD and AutoCAD Raster Design 2010 use stand-alone licenses.


Stand-alone versions of AutoCAD Raster Design 2010:

  • If the AutoCAD 2011 or AutoCAD 2011 based vertical, that customers are installing AutoCAD Raster Design 2011 on, uses a network license customers will need to install AutoCAD Raster Design 2011 as a network license. Before doing this, customers will need to contact the Autodesk Business Center and have Autodesk uplift the serial number to a network license, acquire a license file, and configure the network license manager. The Autodesk Business Center will do this without the usual fee for uplifting stand-alone licenses to network licenses for this specific stand-alone AutoCAD Raster Design 2010 on AutoCAD 2010 or AutoCAD 2010 based vertical circumstance only.

  • When installing a stand-alone version of AutoCAD Raster Design 2010 on a stand-alone version of AutoCAD 2010 the install method must be the same:

  • a. If you have installed AutoCAD from a Deployment you must install AutoCAD Raster Design from a Deployment.
  • b. If you have installed AutoCAD from the DVD or download you must install AutoCAD Raster Design from a DVD or download.

Network versions of AutoCAD Raster Design:

The circumstance where network versions of AutoCAD Raster Design 2010 are installed on stand-alone versions of AutoCAD 2010, or AutoCAD 2010 based verticals, will work after installing the Raster Design 2010 Hotfix for Licensing and Civil 3D Feature Update.



Douglas Lauritsen, Autodesk Product Support
We appreciate your quick feedback on this forum!


Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

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