AutoCAD Raster Design General

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david.dixon
Posts: 74
Registered: ‎11-13-2006
Message 1 of 2 (269 Views)

Accessing info on my old Support Requests

269 Views, 1 Replies
08-07-2013 12:38 PM

I am having an issue with installing Raster Design 2011 onto a Win7-64bit system; it will not install.  I had the same problem at my previous employer where I had access to Autodesk support thru subscription.  I have recently moved to another employer and no longer have this access.  I am sure I worked with an Autodesk tech to resolve the issue but I do not remember what the fix was.

 

Is there anyway someone from Autodesk might be able to look the solution up for me?  The fix is not listed in the knowledge base. And I'm pretty sure it's the same problem.

 

Thanks,

Dave

 

David Dixon
Senior Civil Designer

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Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 2 of 2 (259 Views)

Re: Accessing info on my old Support Requests

08-07-2013 02:24 PM in reply to: david.dixon

I'd be more than happy to look up old support requests David!

 

Would you mind sending me a Private Message with your prior email address and any additional details that might assist me in locating the case?



Philip Schmelzer

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