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    AutoCAD Plant 3D

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    Contributor
    Posts: 12
    Registered: ‎07-06-2012

    loosing pipe data

    623 Views, 12 Replies
    11-14-2012 03:43 AM

    from one day to the other information is lost from pipes .. Image attached ...

    to select a pipe, appears only a part of the information.

    The only known solution is to uninstall AutoCAD Plant 3D and re-install

    , is there any other solution faster

    Capture_01.JPG

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    Valued Contributor
    milic.srdjan
    Posts: 60
    Registered: ‎02-22-2011

    Re: loosing pipe data

    11-14-2012 04:54 AM in reply to: panchozu

    Do not reinstall Plant3D

     

    I think that problem is not in installation, problem is in .dwg files that contain Yours model...

     

    search this forum, You will find another posts with same problem...

     

    I will try to find a link

     

     

     

     

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    Valued Contributor
    milic.srdjan
    Posts: 60
    Registered: ‎02-22-2011

    Re: loosing pipe data

    11-14-2012 05:00 AM in reply to: milic.srdjan
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    Contributor
    Posts: 12
    Registered: ‎07-06-2012

    Re: loosing pipe data

    11-14-2012 05:20 AM in reply to: panchozu

    Sorry my english

     

    I do not think that is only dwg ... just missed the information from most of the pipes, only 2" THDM pipes retain the info. The rest of the elements also retain all their info (flanges, supports, valves, fittings, etc). I think it's a problem between the spec and the internal database. Thanks

     

    Regards

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    Product Support
    Posts: 135
    Registered: ‎03-02-2010

    Re: loosing pipe data

    11-20-2012 04:33 PM in reply to: panchozu

    Are you using SQLite ot SQLExpress?

     

    http://forums.autodesk.com/t5/AutoCAD-Plant-3D/Fatal-Error-and-missing-properties/td-p/3698762

     

     

    Another thing to try is user profiles.

     

    When this happens with the user, can another user on a differnt computer access the properties of the particular pipe?

     

    If the other user has no problems, then this might be a user profile issue. Login as a different user and see if the problem still occurs. If you login and have no problems, then the user profile can be deleted and a new profile made for the user.

    If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!



    Quentin Contreras
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Contributor
    Posts: 12
    Registered: ‎07-06-2012

    Re: loosing pipe data

    11-21-2012 11:18 AM in reply to: quentin.contreras

    Hi Quentin, you speak Spanish?

     

     

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    Product Support
    Posts: 135
    Registered: ‎03-02-2010

    Re: loosing pipe data

    11-21-2012 11:22 AM in reply to: panchozu

    No, I am sorry I do not speak spanish. Unfortunately, Plant 3D and P&ID support is only avaliable in English at this time.

    If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!



    Quentin Contreras
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Contributor
    Posts: 12
    Registered: ‎07-06-2012

    Re: loosing pipe data

    11-21-2012 11:29 AM in reply to: quentin.contreras

    I use SQLite, the last time this happened to me, I had to uninstall P3D, as you indicated as your on the same machine but with different users, the problem did not happen, so at that time concluded that it was a user problem. but this time the problem occurred for all users on different machines

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    Product Support
    Posts: 135
    Registered: ‎03-02-2010

    Re: loosing pipe data

    11-21-2012 02:44 PM in reply to: panchozu

    Some addtional questions:

    1. Roughly how many designers were working on this project when the issue occurred? 
    2. What was the size of the project when you first noticed the issue? (Number of model drawings)

     

    I have seen instances to where if users don’t save the drawing and then switch to another drawing they lose the intelligence of the components. You might want to verify this is not happening to you as well.

     

    If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!



    Quentin Contreras
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Contributor
    Posts: 13
    Registered: ‎10-18-2007

    Re: loosing pipe data

    02-14-2013 07:19 AM in reply to: quentin.contreras

    We meet bug like described in this post by panchozu. Some pipes and elbows  in some drawings loose their intelligence.

    Plant-3d 2013 64-bit SP1 (on every PC workstation), project bases is located on the  SQL Server 2008 R2.  We does not  to use  Vault, but plan to use it.

    Today project has ~ 5700 records in project database EngineeringItems table,it also has 10 drawings, and 10 users are working - every in it's own drawing, most of them  are working simultaneosely.

    Does AutoCAD Plant 3D 2013 SP1 Data Integrity Hotfix will fix this bug and will help for us?


    quentin.contreras wrote:

    I have seen instances to where if users don’t save the drawing and then switch to another drawing they lose the intelligence of the components. You might want to verify this is not happening to you as well.

     


    It is interesting,thanks...I will try to explain for users,that they need to save their drawings before switches.

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