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    AutoCAD Plant 3D

    Reply
    Distinguished Contributor
    Arun_Kumar_K
    Posts: 243
    Registered: ‎06-03-2012

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    12-19-2012 07:25 AM in reply to: gersteb

    Thanks to Autodesk for brought the changes and released the Service Pack. Looking forward the 2014 release with many of our wishlist added.

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    Valued Mentor
    JohnHolder
    Posts: 360
    Registered: ‎04-08-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    12-27-2012 09:09 AM in reply to: gersteb

    "Because you are assuming that trial Tetra 3D PDF is the reason here, check this application first."

     

    I am in no way suggesting that the Tetra 3D PDF is the reason.

     

    It causes a similar error. that is all.

    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
    -------------------------------------
    "Do or do not... there is no try"
    Master Yoda.
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    Valued Mentor
    JohnHolder
    Posts: 360
    Registered: ‎04-08-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    12-27-2012 09:40 AM in reply to: gersteb

    Downgraded the graphics card to autodesk cert. driver

    reinstalled the service pack and still crashed.

     

    Logitech keeps poping up in the crash note - the crash still happens with the software uninstalled.

    it is NOT an option to permenantly uninstall my G13.

     

    this is after a fresh format / re-install.

     

    there is no software on the machine I can uninstall that is not essential to my workflow.

    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
    -------------------------------------
    "Do or do not... there is no try"
    Master Yoda.
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    Valued Mentor
    JohnHolder
    Posts: 360
    Registered: ‎04-08-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    01-31-2013 10:13 AM in reply to: JohnHolder

     

    • Start - Run - MSCONFIG- Enter
    • On the general tab select the option 'diagnostic startup'
    • On the service tab check the box 'Hide all Microsoft services' and check 'FLEXNet Licensing Service 64', too
    • Now restart your computer.
    • Try to start Plant 3D

     

    Also I deselected everything in startup - still crashes the computer.

     

     

    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
    -------------------------------------
    "Do or do not... there is no try"
    Master Yoda.
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    Valued Mentor
    JohnHolder
    Posts: 360
    Registered: ‎04-08-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    02-06-2013 01:44 PM in reply to: JohnHolder

    opening a support ticket.

    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
    -------------------------------------
    "Do or do not... there is no try"
    Master Yoda.
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    Product Support
    gersteb
    Posts: 86
    Registered: ‎09-20-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    02-07-2013 07:30 AM in reply to: JohnHolder

    Hi John,

     

    One question here for understanding: You wrote at 18.12.:

    Edit - Started it up under diag mode as recommended - no issues.

     

    Now you tried it again but now you run into the failure?

     

    Thank you

    Bernd



    Bernd Gerstenberger
    Senior Support Specialist
    Product Support
    Autodesk, Inc.
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    Valued Mentor
    JohnHolder
    Posts: 360
    Registered: ‎04-08-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    02-07-2013 09:01 AM in reply to: gersteb

    Re-tested it

     

    but this time I was called away and by the time I came back - the crash happened.

    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
    -------------------------------------
    "Do or do not... there is no try"
    Master Yoda.
    Please use plain text.
    Product Support
    gersteb
    Posts: 86
    Registered: ‎09-20-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    02-11-2013 01:27 AM in reply to: JohnHolder

    Ok, John. In this case you have to make a clean uninstall and afterwards a reinstall. Look here for the steps for a clean uninstall: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617 . The installation is as normal.

     

    Thank you

    Bernd

     

     



    Bernd Gerstenberger
    Senior Support Specialist
    Product Support
    Autodesk, Inc.
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    Member
    Posts: 5
    Registered: ‎03-20-2006

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    03-19-2013 09:01 AM in reply to: JohnHolder

    I am also having issues with this.

     

    What versions should acui19res.dll be after the service pack?

     

    I did a complete uninstall and reinstall and now find that I am having the same issue again. 

     

     

    Being intelligent is not a felony. But most societies evaluate it as at least a misdemeanor. - Heinlein
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    Valued Mentor
    JohnHolder
    Posts: 360
    Registered: ‎04-08-2010

    Re: AutoCAD 2013 Service Pack 1.1 ( 64 bit )

    03-19-2013 09:05 AM in reply to: gersteb

    yeah i basically gave up trying to install the service pack.  

     

    clean uninstall and reinstall did nothing.

    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
    -------------------------------------
    "Do or do not... there is no try"
    Master Yoda.
    Please use plain text.