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    AutoCAD Plant 3D

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    Valued Contributor
    Posts: 77
    Registered: ‎08-01-2007

    2 different computers show 2 different images

    317 Views, 5 Replies
    10-03-2012 07:52 AM

    We have a file on a network that opens and looks different depending on the computer we open it with.  There are a couple different pipes, steel members and other plant 3d items.  We are using 2013.  When I open the .dwg, the steel and other things are not in the correct location.  When the other guy opens it, it shows all the peices in the same area.  We checked and we are both in the same file.  When we open it in Navis works, it shows that the peices are scrambled.  Anyone have any ideas? why the same file looks different?

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    *Expert Elite*
    dave.wolfe
    Posts: 474
    Registered: ‎12-04-2009

    Re: 2 different computers show 2 different images

    10-03-2012 09:43 AM in reply to: blorich

    Can you post screenshots?

    Dave Wolfe
    Isaiah 57:15

    ECAD, Inc.
    Tips and Tricks on our blog: Process Design, from the Outside

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    Valued Contributor
    Posts: 77
    Registered: ‎08-01-2007

    Re: 2 different computers show 2 different images

    10-08-2012 04:58 AM in reply to: blorich

    The first image is what the one computer see's and the second image is what the other computer see's.  The guy who moved it see's the top image and think's that everything he moved looks correctly.  When I open the file I see that not everything moved correctly, and that only somethings moved. Including that when he moved things, even Plant 3D created equipment got messed up, the tank on the bottom right corner ended up moving the cylinder and 1 head, and left the other head in its original location. 

     

    We thought we found a solution and that the hardware acceleration was not turned on, but after a couple hours it started happening again.

     

    view 2.PNGview 1.PNG

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    Valued Contributor
    Posts: 77
    Registered: ‎08-01-2007

    Re: 2 different computers show 2 different images

    10-11-2012 01:18 PM in reply to: blorich

    Anyone else have this problem yet/

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    Valued Mentor
    dennis
    Posts: 527
    Registered: ‎07-29-2005

    Re: 2 different computers show 2 different images

    10-12-2012 06:26 AM in reply to: blorich

    Did y'all try updating the graphics card driver from Autodesk driver list?

    http://usa.autodesk.com/adsk/servlet/syscert?id=18844534&siteID=123112

     

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    Valued Contributor
    Posts: 77
    Registered: ‎08-01-2007

    Re: 2 different computers show 2 different images

    10-18-2012 06:07 AM in reply to: dennis

    @Dennis, yes we updated his graphics card.  unfortunately we have not been able to re-create this problem with anyone elses computer. So it's just one guy so I think a re-format is required.

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